Administrative Assistant (Front Desk Associate)

Irene Wortham Center Inc; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Irene Wortham Center Inc. is seeking an Administrative Assistant to support the Administration Department with day-to-day agency functions. The role covers front desk duties, greeting visitors, handling calls, and drafting correspondence for top executives.

Ideal candidate will have a High School Diploma or GED, strong Word/Excel skills, and excellent communication abilities. A driver’s license is required for this role, with a professional, organized approach to multitasking.

Qualifications

• Must have High School Diploma or GED.
• Must adhere to SHRM and IWC Code of Ethics.
• Driver’s license required.
• Excellent interpersonal and written communication skills.

Responsibilities

• Operate the Front Desk.
• Answer incoming calls and assist callers.
• Greet all visitors.
• Draft correspondence for President & CEO / COO.
• Provide Administrative Support to the President/ CEO and the COO.

Skills

Microsoft Word

Microsoft Excel

Microsoft Office

General office skills

Education

High School Diploma or GED

Tools

Fax machines

Copiers

Postage meters

Job description

Job Details
Job Location: Asheville, NC 28803
Position Type: Full Time
Education Level: High School
Travel Percentage: Negligible
Job Shift: Day
Job Category: Admin - Clerical

Position Summary

Provides support to the Administration Department for the day-to-day functions of the agency.

Essential Duties and Responsibilities

• Operate the Front Desk.
• Answer incoming calls and assist callers.
• Greet all visitors.
• Manage outgoing mail.
• Draft correspondence for President & CEO / COO.
• Manage office and janitorial supply levels.
• Act as point person for all agency cell phones.
• Coordinate with vendors to assure all office equipment is in working order.
• Process new hire applications, personnel files, releases, and orientation packets.
• Process Pre-employment paperwork.
• Manage and organize Human Resources filing.
• Schedule and coordinate new hires for orientation.
• Perform Drug Screenings for new hire applicants.
• Assist with company outings and holiday cookouts.
• Provide Administrative Support to the President/ CEO and the COO.
• Other duties as assigned

QualificationsEducation/Training

Must have High School Diploma or GED. Must adhere to all ethical standards set forth by SHRM and IWC Code of Ethics.

Special Skills/Abilities

• Should have a broad background of basic office responsibilities and ability to efficiently operate computer equipment as well as other general office equipment such as fax machines, copies, postage meters, etc.
• Must have thorough working knowledge of Word, Microsoft Office, and Excel.
• Must be highly organized, accurate, multi-task oriented, independent/self-motivated, timely, possess excellent interpersonal skills, maintain professional appearance, possess good oral & written communication skills, maintain positive attitude, ability to maintain confidentiality with administrative duties, and leadership skills.
• Driver’s license required.
• Ability to follow oral and written instructions.
• Strong organizational skills and the ability to provide self-directed follow-up are mandatory.
• Ability to work well with constant ‘changes in direction’ and/or interruptions. Exceptional interpersonal skills are necessary for this position.

Contacts Inside/Outside Organization

IWC/IWRC staff, employees, clients within the organization and Board members.

Mental Effort:

Ability to understand and follow complex verbal & written instructions, technical and computer language as well as legal terminology. Have the ability to function independently. Good problem solving ability.

Visual Effort:

Well-lighted office environment requiring average amount of visual effort.

Physical Requirements:

Office environment not usually requiring ongoing strenuous physical qualifications. May require occasional lifting of 40 pounds.

Safety:

Typically a low risk of injury due to typical office environment. IWC’s philosophy is to provide the safest work environment possible while meeting requirements from OSHA and other regulatory agencies.

Working Conditions:

Normal office environment which is not exposed to extremes in temperature, humidity, dust or pollutants.

Scope of Position:

Number of employees supervised – 0