Position Summary
Provide inclusive care to all clients including feeding, bathing, dressing, incontinence changing, etc. Ensure clients safety and well-being at all times. Carry out client individualized programs and services.
Essential Duties & Responsibilities
- Implement programs and procedures as prescribed in client IPP and accurately document client performance.
- Ensure the safety and well-being of the clients at all times.
- Ensure client’s basic needs (i.e. toileting, eating, bathing, etc) are met.
- Attend all mandatory in-service training and staff meetings and contribute to problem identification and solution.
- Report and document any relevant changes in behavior/performance.
- Report and document any medical concerns.
- Attain and maintain all required training.
- Must successfully complete medication administration training, receive a passing score on the Medication Administration Exam, and complete observed error‑free medication passes.
- Follow Universal Precautions and OSHA Guidelines related to Exposure to Blood and Bodily Fluids.
- Follow Emergency Plan as needed.
- Interact with residents and other employees using proper voice tone, tolerance, and patience.
- Have knowledge of individual’s rights and ensure that rights are respected at all times.
- Respect the privacy and confidentiality of each resident.
- Understand resident’s immediate needs and address them in a therapeutic manner.
- Demonstrate a working knowledge of ICF/IID Policies and Procedures.
- Seek out information needed to perform duties by following proper chain of command.
- Work closely with co‑workers in a team approach and communicate information accurately.
- Complete assigned tasks and, when needed, be willing to complete special tasks. Must also be willing to work assigned shifts in any residence, or ADA.
- Transport residents to Doctor/Dentist appointments and other meetings as necessary.
- Complete a resident inventory for each resident every three months as directed.
- Complete household/housekeeping duties as assigned.
- Other duties as assigned.
Education / Training
Graduation from High School or successful completion of GED program.
Necessary Special Qualifications
Must be eighteen years of age or older, possess a valid North Carolina Driver’s License, Clean criminal background and health care registry check.
Contacts Inside/Outside Organization
IWC/IWRC employees and clients. Parents, guardians, and other agencies.
Other Qualifications or Requirements
- Maintain acceptable driving record, and report any tickets/accidents to immediate supervisor or Human Resource Director.
- Mental Effort: Ability to understand and follow complex verbal and written instructions. Good common sense thinking and ability to function independently. Must be able to make sound decisions and respond professionally/calmly in emergencies. Must be able to work under pressure and in a fast‑paced environment.
- Visual Effort: Must be able to read and document on data sheets. Must be able to drive without restrictions.
- Physical Requirements: Must be able to lift 40-60 pounds routinely and independently. Must be able to assist other staff members with two‑person lift, endure prolonged periods of bending and standing, and be able to work long shifts with a great deal of physical labor/activity. Must have good reflexes and response time.
- Safety: Behavior problems such as aggression of clients and/or lifting could cause bodily injury. Must be familiar with and able to follow OSHA Guidelines and Universal Precautions. Personal Hygiene should include short fingernails, non‑offensive clothing/odors, and no dangling jewelry. Must be able to meet job requirements with regard to required training (i.e. CPR/First Aid, Medication Administration, NCI, Client Rights, Documentation, Blood‑borne Pathogens, Protect Your Back, etc.).
- Working Conditions: Employees work primarily indoors in residential facility with some exposure to conditions, which are slightly disagreeable such as toileting and feeding. Must provide a pleasant, positive atmosphere for clients and staff, be a team player (willing to assist co‑workers), and avoid gossip and prejudices.