Front Desk Associate

IRENE WORTHAM CENTER INC; Asheville (NC); On-site; USD 33,000 - 45,000; Full time

Job summary

IRENE WORTHAM CENTER INC is seeking an Administrative Clerk in Asheville, NC to support the Administration Department with day-to-day functions. The role involves front desk operations, answering calls, greeting visitors, and handling mail and supplies.

Responsibilities include drafting correspondence for the President & CEO/ COO and managing employee onboarding documents. The ideal candidate will have a High School Diploma or GED, strong organizational and communication skills, and the ability

Qualifications

• High School Diploma or GED required.
• Adherence to ethical standards per SHRM and IWC Code of Ethics.

Responsibilities

• Operate the Front Desk and greet visitors.
• Answer incoming calls and assist callers.
• Manage outgoing mail and coordinate vendor communications.
• Draft correspondence for senior leaders.
• Maintain HR and office filing, and assist with new hire paperwork.
• Coordinate orientation for new hires and drug screenings.
• Provide administrative support to the President/CEO and COO.

Job description

Job Details
Job Location: Asheville, NC 28803
Position Type: Full Time
Education Level: High School
Travel Percentage: Negligible
Job Shift: Day
Job Category: Admin - Clerical

Position Summary

Provides support to the Administration Department for the day-to-day functions of the agency.

Essential Duties and Responsibilities

• Operate the Front Desk.
• Answer incoming calls and assist callers.
• Greet all visitors.
• Manage outgoing mail.
• Draft correspondence for President & CEO / COO.
• Manage office and janitorial supply levels.
• Act as point person for all agency cell phones.
• Coordinate with vendors to assure all office equipment is in working order.
• Process new hire applications, personnel files, releases, and orientation packets.
• Process Pre-employment paperwork.
• Manage and organize Human Resources filing.
• Schedule and coordinate new hires for orientation.
• Perform Drug Screenings for new hire applicants.
• Assist with company outings and holiday cookouts.
• Provide Administrative Support to the President/ CEO and the COO.
• Other duties as assigned

QualificationsEducation/Training

Must have High School Diploma or GED. Must adhere to all ethical standards set forth by SHRM and IWC Code of Ethics.

Special Skills/Abilities

• Should have a broad background of basic office responsibilities and ability to efficiently operate computer equipment as well as other general office equipment such as fax machines, copies, postage meters, etc.
• Must have thorough working knowledge of Word, Microsoft Office, and Excel.
• Must be highly organized, accurate, multi-task oriented, independent/self-motivated, timely, possess excellent interpersonal skills, maintain professional appearance, possess good oral & written communication skills, maintain positive attitude, ability to maintain confidentiality with administrative duties, and leadership skills.
• Driver’s license required.
• Ability to follow oral and written instructions.
• Strong organizational skills and the ability to provide self-directed follow-up are mandatory.
• Ability to work well with constant ‘changes in direction’ and/or interruptions. Exceptional interpersonal skills are necessary for this position.

Contacts Inside/Outside Organization

IWC/IWRC staff, employees, clients within the organization and Board members.

Mental Effort:

Ability to understand and follow complex verbal & written instructions, technical and computer language as well as legal terminology. Have the ability to function independently. Good problem solving ability.

Visual Effort:

Well-lighted office environment requiring average amount of visual effort.

Physical Requirements:

Office environment not usually requiring ongoing strenuous physical qualifications. May require occasional lifting of 40 pounds.

Safety:

Typically a low risk of injury due to typical office environment. IWC’s philosophy is to provide the safest work environment possible while meeting requirements from OSHA and other regulatory agencies.

Working Conditions:

Normal office environment which is not exposed to extremes in temperature, humidity, dust or pollutants.

Scope of Position:

Number of employees supervised – 0