Administrative Assistant - Front Desk

INH Properties; Waite Park (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HAS/FSAs

Voluntary Life/AD&D

Short-Term Disability insurance

401k Match

Paid Holidays

PTO

Job summary

INH Properties is actively seeking a full-time Administrative Assistant - Front Desk in Waite Park, MN. The role focuses on welcoming visitors, handling calls, managing mail, and maintaining smooth office operations across our property management offices.

You will assist the Property Manager with tenant inquiries, maintenance coordination, invoicing, and file management, ensuring timely, accurate processing and excellent service for residents and vendors.

Qualifications

• High school diploma or equivalent.
• Associate or bachelor’s degree in business administration, real estate, or related field preferred.
• Prior administrative assistant or receptionist experience in property management or real estate.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Familiarity with Yardi property management software.
• Excellent customer service and time-management skills.
• Ability to take initiative and problem solve.
• Strong organizational skills and attention to detail.
• Ability to work independently and in a team.

Responsibilities

• Greet visitors, determine purpose of visit, and direct them appropriately.
• Answer, screen, and transfer incoming calls.
• Collect, sort, and distribute mail and deliveries.
• Order, track, and manage office supplies.
• Submit rental verifications.
• Provide administrative support to the Property Manager for day-to-day operations.
• Handle tenant inquiries via phone, email, and in-person.
• Record and follow up on maintenance requests and keep stakeholders informed.
• Assist with invoicing, rent collection, and vendor payments.
• Maintain organized property-related files and records.
• Schedule property inspections, showings, and move-in/move-out coordination.
• Input leasing activity and property condition data into software.

Skills

Customer service

Time management

Organizational skills

Teamwork

Education

High school diploma or equivalent

Associate or bachelor’s degree in business/real estate

Tools

Microsoft Office

Yardi

Job description

Who We Are:

INH Properties is a rapidly growing full-service real estate company that excels in property management and real estate development for multifamily apartment communities. INH Properties has been in business for over 40 years and currently manages 8,000+ units across Minnesota and Iowa.

What We're Looking For:

INH Property Management is seeking a full-time Administrative Assistant - Front Desk to join the team. The ideal candidate will provide administrative support for daily operations, ensuring efficient office management, client communication, and property-related tasks. In addition, because you’ll be the initial contact for customers and clients, to have excellent customer service skills, and be a problem-solver.

Job Description:

(Including but not limited to the following)

Front Desk

• Greet visitors, determine purpose of visit, and direct them appropriately
• Answer, screen, and transfer incoming calls
• Collect, sort, and distribute mail and deliveries
• Order, track, and manage office supplies
• Submit rental verifications

Administrative Assistant

• Provide administrative assistance to the Property Manager, ensuring smooth day-to-day operations of the property management office.
• Handle tenant inquiries via phone, email, and in-person, addressing concerns or directing them to the appropriate department or person.
• Record and follow up on maintenance requests, ensuring timely resolution and ensuring tenants and contractors are kept informed.
• Assist with invoicing and payment tracking, including rent collection, account reconciliations, and processing vendor payments.
• Maintain organized files for all property-related documents, including tenant files, lease agreements, maintenance records, and financial reports.
• Assist in scheduling property inspections, showings for prospective tenants, and move-in/move-out coordination.
• Input data related to leasing activity, tenant status, and property conditions into property management software.

Requirements

Who We Are Looking For (Ideal Candidate):

• High school diploma or equivalent.
• Associate or bachelor’s degree in business administration, real estate, or a related field is a plus.
• Previous administrative assistant or receptionist experience, preferably in property management or real estate.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with property management software (Yardi).
• Excellent Customer Service and Time Management skills.
• Ability to take initiative and to problem solve.
• Strong organizational and attention-to-detail skills, with the ability to effectively prioritize and manage multiple tasks simultaneously.
• Ability to work independently and in a team setting.

Working Conditions:

• Hourly
• Full Time expected to work 40 hours a week.
• The schedule is Monday-Friday onsite in Waite Park, MN.

Benefits & Perks:

Our full-time employees are eligible for these benefits and perks:

• Medical, dental, and vision insurance including HAS and/or FSA
• Voluntary Life, AD&D, and Short-Term Disability insurance available
• Competitive PTO
• Paid Holidays
• 401k Match

Why INH Properties?

• Be a part of a dynamic and supportive team
• Opportunity for growth and advancement
• Engage in meaningful work that impacts our community

Join our team and make a positive impact on the lives of our residents!

INH Property Management is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.