Administrative Assistant – Customer Service & Scheduling (On-the-Job Training)

Express Employment Professionals - Cincinnati East; Morgantown (WV); On-site; USD 21,000 - 22,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Morgantown, WV, is seeking an Administrative Assistant to join a busy local moving company. The role focuses on customer service, scheduling, data entry, and overall office support. On-the-job training is provided to grow administrative skills.

You will handle phone inquiries, coordinate moving services, manage calendars, and maintain records, with a Monday–Friday, 8:00 AM–5:00 PM schedule and hourly pay of $15.00–$16.00 based on experience.

Qualifications

• Strong phone etiquette and professional communication.
• Excellent customer service skills.
• Strong organizational abilities and attention to detail.
• Familiarity with Google Docs and Google Calendar.
• Ability to manage multiple tasks in a busy office environment.
• Willingness to learn new systems and office procedures.
• Previous administrative assistant or customer service experience is a plus.
• On-the-job training is provided.

Responsibilities

• Answer and direct incoming phone calls with professionalism and courtesy.
• Provide excellent customer service to current and prospective customers.
• Schedule appointments and coordinate moving services with customers and moving crews.
• Manage calendars, appointments, and scheduling information.
• Maintain and update office records using Google Docs and Google Calendar.
• Perform general computer work and accurate data entry.
• Respond to customer questions and provide information regarding scheduled services.
• Assist with day-to-day office and administrative operations.
• Maintain organized and accurate customer records.
• Support the office team with additional administrative duties.

Skills

Customer service

Scheduling

Data entry

Phone etiquette

Organizational skills

Team player

Dependable

Learn systems

Tools

Google Docs

Google Calendar

Email

Computers

Job description

Express Employment Professionals - Cincinnati East in Morgantown, WV, is seeking an Administrative Assistant to join a busy local moving company. The role focuses on customer service, scheduling, data entry, and overall office support. On-the-job training is provided to grow administrative skills.

You will handle phone inquiries, coordinate moving services, manage calendars, and maintain records, with a Monday–Friday, 8:00 AM–5:00 PM schedule and hourly pay of $15.00–$16.00 based on experience.