Administrative Assistant (Crisis Stabilization)

Highland Rivers Health in; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan

Paid Time Off

Holidays

Personal Day

PSLF eligibility

NHSC loan forgiveness

Clinical supervision

Job summary

Highland Rivers Behavioral Health is seeking an Administrative Assistant to support a 24-hour Crisis Stabilization Unit. The role involves entering demographic/payer data, managing records in Carelogic, and handling daily insurance verifications in a fast-paced clinical environment.

Responsibilities include documenting in Carelogic, coordinating with UM, preparing reports, and providing coverage for unit staff as needed.

Responsibilities

• Enter demographic and payer data into Carelogic; obtain MHID numbers per policy.
• Open/close crisis cases in Carelogic on admission/discharge.
• Verify insurance daily for admissions; print portal verifications.
• Run billing error reports at least weekly; coordinate with UM and case managers.
• Scan medical records into EHR at discharge.
• Review and file medical records until scanned.
• Send medical records requests per policy.
• Provide coverage for Unit HST/Ward Clerk when needed.
• Process supply orders and purchase orders as needed.
• Prepare data reports as requested.
• Assist administration with letters and memos.
• Attend staff meetings as scheduled.
• Reconcile credit card statements.
• Complete MIERS entries.
• Distribute daily census to involved parties via email.
• Perform other duties as assigned.

Job description

Administrative Assistant (Crisis Stabilization) (Finance)

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference?

Job Summary:

The Administrative Assistant will be supporting staff in a 24-hour Crisis Stabilization Unit. Crisis stabilization services are a first-line alternative to hospitalization in state hospitals, providing psychiatric stabilization and detoxification for adults age 18 and over on a short-term basis.

Job Duties and Responsibilities:

• Enters demographic and payer information for all crisis individuals into Carelogic, obtaining new MHID#'s as applicable, and according to P&P.
• Opens and closes crisis individuals in Carelogic as individuals are admitted and discharged.
• Insurance verifications daily on all admissions, prints web portal verifications.
• Runs Failed Activities/MICP/billing error reports no less than three times weekly. Works closely with Highland Rivers UM department and Crisis Case Managers, corrects errors, send adjustment forms, etc... according to Policy and Procedures
• Scans Medical records into EHR upon discharge
• Medical records review & filing until record scanned.
• Sends medical records requests according to P&P.
• Covers for Unit HST/Ward Clerk as needed.
• Completes Supply orders, Purchase Orders as needed
• Completes data reports as requested.
• Assists administration with letters, memo's etc.
• Attends staff meetings as scheduled.
• Completes credit card reconciliation.
• Completes MIERS
• Updates and emails to involved parties the daily census for unit as backup
• Other duties as assigned.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.