Access Specialist (Crisis Stabilization)

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Highland Rivers Behavioral Health is seeking an Access Specialist to manage intake paperwork for individuals seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited and to move the individual to the appropriate level of observation.

Responsibilities include completing intake paperwork, entering data in Carelogic and BHL, maintaining daily census logs, answering phones

Responsibilities

• Complete intake paperwork for processing of individuals for assessment and/or admission.
• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
• Review/update BHL to ensure accurate daily census.
• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
• Answer phones professionally using established protocols.
• Work with a variety of internal and external customers.
• Respond to individual, staff, and third party inquires in person or by phone.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other duties as assigned.

Job description

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?

Job Summary:

An Access Specialist is responsible for processing intake paperwork for individuals seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.

Job Duties and Responsibilities:

• Complete intake paperwork for processing of individuals for assessment and/or admission.
• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
• Review/update BHL to ensure accurate daily census.
• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
• Answer phones professionally using established protocols.
• Work with a variety of internal and external customers.
• Respond to individual, staff, and third party inquires in person or by phone.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.