Administrative Assistant (Crisis Stabilization)

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance through GA State Plan

Flexible benefits (dental, vision, etc

Employer matching retirement plan

4 weeks Paid Time Off with accruals

10 paid holidays

1 personal day

Public Service Loan Forgiveness (qual.

NHSC loan forgiveness in qualifying</

Clinical supervision for licensure

Job summary

Highland Rivers Behavioral Health is seeking an Administrative Assistant to support staff in a 24-hour Crisis Stabilization Unit. The role involves data entry in Carelogic, insurance verifications, charting, and daily reporting to keep crisis services running smoothly.

You will cover the Unit HST/Ward Clerk, handle supplies and purchase orders, manage daily census updates, and assist with letters, memos, and MIERS in a fast-paced clinical environment.

Responsibilities

• Enter demographic and payer information into Carelogic and obtain new MHID#'s as applicable, per policy.
• Open and close crisis individuals in Carelogic as admitted/discharged.
• Verify insurance daily on all admissions and print web portal verifications.
• Run Failed Activities/MICP/billing reports at least three times weekly and coordinate with UM and Crisis Case Managers.
• Scan medical records into the EHR upon discharge.
• Review and file medical records until scanned.
• Send medical records requests per policy.
• Cover Unit HST/Ward Clerk as needed.
• Process supply orders and purchase orders as needed.
• Complete data reports as requested.
• Assist administration with letters and memos.
• Attend staff meetings as scheduled.
• Complete credit card reconciliations.
• Complete MIERS.
• Update daily census for the unit as backup.
• Perform other duties as assigned.

Job description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

Job Summary:

The Administrative Assistant will be supporting staff in a 24-hour Crisis Stabilization Unit. Crisis stabilization services are a first-line alternative to hospitalization in state hospitals, providing psychiatric stabilization and detoxification for adults age 18 and over on a short-term basis.

Job Duties and Responsibilities:

• Enters demographic and payer information for all crisis individuals into Carelogic, obtaining new MHID#'s as applicable, and according to P&P.
• Opens and closes crisis individuals in Carelogic as individuals are admitted and discharged.
• Insurance verifications daily on all admissions, prints web portal verifications.
• Runs Failed Activities/MICP/billing error reports no less than three times weekly. Works closely with Highland Rivers UM department and Crisis Case Managers, corrects errors, send adjustment forms, etc... according to Policy and Procedures
• Scans Medical records into EHR upon discharge
• Medical records review & filing until record scanned.
• Sends medical records requests according to P&P.
• Covers for Unit HST/Ward Clerk as needed.
• Completes Supply orders, Purchase Orders as needed
• Completes data reports as requested.
• Assists administration with letters, memo's etc.
• Attends staff meetings as scheduled.
• Completes credit card reconciliation.
• Completes MIERS
• Updates and emails to involved parties the daily census for unit as backup
• Other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.