Administrative Assistant, Community Association Management

The Hignell Companies; Chico (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Hignell Companies is seeking an Administrative Assistant for its Community Association Management (CAM) team in Chico, CA. This role supports Property Managers, handles correspondence, minutes, agendas, and maintains association databases with Appfolio, Excel and Word.

A high standard of customer service is essential when interfacing with residents, board members, and vendors. The position emphasizes confidentiality, data accuracy, and coordination of board meetings, annual memberships, and

Qualifications

• High school diploma or GED required; college degree preferred in property management or related field.
• 2–4 years of administrative or office assistant experience with customer service.
• Proficient in Appfolio, Excel, Word; familiarity with Adobe tools and desktop publishing.
• Strong written and verbal communication; ability to prepare reports, minutes, and agendas.

Responsibilities

• Performs tasks at the direction of Property Managers.
• Formats and types correspondence, forms, and reports; prepares agendas and meeting notices.
• Provides exceptional customer service to residents, board members, vendors, and staff.
• Maintains association databases using Appfolio, Excel and Word.
• Assists in preparing board meeting materials and distributing board packets.
• Maintains confidentiality and organizes CAM department files and records.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Administrative support

Education

High school diploma or GED

College degree or equivalent in property management

Tools

Appfolio

Excel

Word

Adobe

Microsoft Publisher

Desktop publishing

Job description

The Hignell Companies is seeking an Administrative Assistant for its Community Association Management (CAM) team in Chico, CA. This role supports Property Managers, handles correspondence, minutes, agendas, and maintains association databases with Appfolio, Excel and Word.

A high standard of customer service is essential when interfacing with residents, board members, and vendors. The position emphasizes confidentiality, data accuracy, and coordination of board meetings, annual memberships, and