Administrative Assistant / Chester (Catawba)

State of South Carolina; South Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision, long-term-disb

Life insurance

15 days vacation

15 days sick leave

13 paid holidays

Paid parental leave

Deferred compensation program

Retirement plans SCRS & ORP

Job summary

State of South Carolina's Office of Mental Health is seeking an Administrative Assistant to support patient care, medical records, and clinic operations at the Catawba Community Mental Health Center in Chester.

Under the Clinic Director, you will perform a range of clerical tasks, collaborate with clinical staff, collect vitals, process admissions and payments, and help ensure compliant, compassionate service to individuals and families.

Qualifications

• High school diploma required; related work experience acceptable or a bachelor's degree substituted.
• Experience in health care or related fields preferred.

Responsibilities

• Perform administrative admissions for patients and verify information.
• Collect and document patient consents, financial data, prior authorizations, and billing documents.
• Update patient records to ensure accurate billing and insurance details across multiple systems.
• Provide clerical support to clinical staff and handle mail, faxes, and patient vitals.
• Handle cashier duties and process patient payments; respond to medical record requests.
• Comply with corporate policies, risk management, and annual training.

Skills

Clerical support

Customer service

Bilingual English/Spanish

Education

High school diploma

Job description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Chester who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Catawba Community Mental Health Center (CCMHC), 524 Doctor's Court, Chester, SC 29706.

Under the general supervision of the Clinic Director, the administrative assistant will perform a variety of complex administrative functions related to patient care, medical records, facilities operations, and administrative duties to support the daily functions.

Responsibilities for the Administrative Assistant position:

• Conduct the administrative admission processes for patients and resolve incomplete, erroneous, or otherwise insufficient admission information.
• Collect and ensure consistency with securing and documenting patient consents, financial information, prior authorizations, and billing documentation.
• Reduce loss billing opportunities by researching and updating patient records with complete and up to date billing and insurance information in multiple software programs and by remaining knowledgeable of and adhering to all SCBHDD, the State of SC, applicable 3rd party insurance providers (including Medicaid Fee-for Service, MCO, Medicare, and HMO plans) and related compliance programs to ensure fair and ethical billing practices and intake procedures.
• Provide clerical support for clinical personnel; distribute and respond to mail and faxes as needed; and collect patient vitals including pulse, blood pressure, height, and weight.
• Perform cashier duties including requesting, documenting, and depositing patient payments; and responding to medical record requests. Coordinate and complete PAP applications for CCMHC catchment area.
• Comply with corporate compliance policies/procedures, Risk Management plans, and complete all annual training as required.

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Additional Requirements

• Ability to lift 5lbs.
• Position is essential and may be called back for disasters/emergencies.
• Bilingual abilities in English and Spanish (or another language) are a plus.
• Health care or related experience.

Post hire, employees must:

• Have strong written and verbal communication skills,
• Have the ability to deal courteously and effectively with the public

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.