Administrative Assistant & Center Coordinator

The J; St. Louis (MO); On-site; USD 24,000 - 34,000; Full time

Job summary

The J in St. Louis, MO is seeking a full-time Administrative - Clerical professional to provide exemplary customer service, answer inquiries via email and phone, and greet visitors. This role supports ADC operations and billing workflows in a fast-paced environment.

You will manage participant records, prepare reports, process billing, and collaborate across departments to ensure accurate data and timely communications. Strong Office and Salesforce skills are preferred.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Proficient with Microsoft Office and related business software (Word, Excel, Outlook).
• Experience with accounts receivable/payable is a plus.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Salesforce proficiency a plus.

Responsibilities

• Provide exemplary customer service to internal and external customers via email and telephone.
• Answer incoming calls and voicemails, log and route them, escalate as needed.
• Maintain participant records, enrollments, billing paperwork and files.
• Track attendance and prepare reports per guidelines and requirements.
• Process departmental billing following funder guidelines and keep records updated.
• Coordinate calendar, memos, newsletters, and communications with Marketing.

Skills

Customer service

Communication

Attention to detail

Team collaboration

Flexible schedule

Education

High School Diploma/GED

College Degree (preferred)

Tools

Microsoft Office

Salesforce

Adobe Acrobat

Payroll software

Job description

The J in St. Louis, MO is seeking a full-time Administrative - Clerical professional to provide exemplary customer service, answer inquiries via email and phone, and greet visitors. This role supports ADC operations and billing workflows in a fast-paced environment.

You will manage participant records, prepare reports, process billing, and collaborate across departments to ensure accurate data and timely communications. Strong Office and Salesforce skills are preferred.