Administrative Assistant / Caregiver Coordinator (Entry-Level)

Caring Senior Service; Gainesville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive training

Job summary

Caring Senior Service is seeking an entry-level Administrative Assistant / Caregiver Coordinator in Northern Virginia. You will manage a multi-line phone system, support scheduling, and assist with office operations while delivering excellent customer service.

The role includes comprehensive training and opportunities to grow in healthcare administration, with collaboration between care managers to ensure exceptional service for clients and caregivers.

Qualifications

• Strong customer service and phone etiquette.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Windows and MS Office.
• Willingness to learn and adapt in a fast-paced environment.
• Healthcare scheduling experience a plus, not required.

Responsibilities

• Professionally answer and manage a multi-line phone system while providing exceptional customer service.
• Assist with caregiver scheduling and staffing as needed (training provided).
• Support daily office operations and administrative tasks.
• Assist with recruiting efforts, including conducting caregiver interviews under supervision.
• Work closely with the care management team to ensure outstanding service for clients and caregivers.
• Prioritize multiple responsibilities while maintaining accuracy and detail.

Skills

Customer service

Organizational skills

Multitasking

Communication

Problem-solving

Attention to detail

Time management

Tools

Microsoft Office

Microsoft Windows

Job description

Description

Join Our Team at Caring Senior Service of Northern Virginia!

Are you an organized, energetic, and motivated individual who enjoys helping others? We’re looking for an entry-level Administrative Assistant / Caregiver Coordinator to join our growing team. If you thrive in a fast-paced environment, enjoy multitasking, and are eager to build a career in healthcare administration, we’d love to hear from you.

What You’ll Do

• Professionally answer and manage a multi-line phone system while providing exceptional customer service.
• Assist with caregiver scheduling and staffing as needed (training provided).
• Support daily office operations and administrative tasks.
• Assist with recruiting efforts, including conducting caregiver interviews as needed under the supervision of the Agency Director.
• Work closely with the care management team to ensure outstanding service for our clients and caregivers.
• Prioritize multiple responsibilities while maintaining accuracy and attention to detail.
• Help solve scheduling challenges and respond to changing priorities with professionalism and efficiency.
• Participate in an after-hours on-call rotation every other week to assist with urgent client and caregiver scheduling needs.

This is more than a traditional office position. Your work will help connect families with dependable care and help compassionate caregivers begin rewarding careers serving seniors in our community.

If you’re looking for a rewarding opportunity with a team that values compassion, professionalism, and excellence, we’d love to hear from you!

Requirements

• Advanced computer skills with strong proficiency in Microsoft Windows and Microsoft Office.
• Excellent customer service, verbal communication, and phone etiquette.
• Strong organizational, time management, and multitasking abilities.
• Exceptional problem-solving skills with the ability to think critically and make sound decisions in a fast-paced environment.
• Self-starter with a positive attitude, strong work ethic, and willingness to learn.
• Ability to adapt quickly to changing priorities while maintaining accuracy and attention to detail.
• Professional, dependable, and able to work independently while contributing to a collaborative team.

Experience in healthcare, scheduling, or administrative support is a plus, but not required. We provide comprehensive training for the right candidate who is eager to learn, grow, and make a meaningful difference in the lives of seniors and their families.