Administrative Assistant, Brooks Physician Services, Full-time

Priority Dispatch Corp.; Jacksonville (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Retirement Plan with Match

Education and Professional Development

Job summary

Priority Dispatch Corp. seeks a detail-oriented Administrative Assistant for a physician practice in Jacksonville, FL.

You will support the Chief Medical Officer, Director of Physician Services, and BRMG staff physicians to ensure smooth daily operations. Responsibilities include credentialing new providers, assisting with payer enrollment, data entry into the practice management system, and maintaining patient records with strict confidentiality.

Qualifications

• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, work under pressure, and meet deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and EHR or practice management software.
• Maintain confidentiality per HIPAA and healthcare regulations.

Responsibilities

• Correspond with management and staff in a professional manner.
• Initiate credentialing for new providers (licenses, certifications, malpractice).
• Assist with enrollment of providers with payers.
• Enter patient, medical history, and billing data into PM system; organize records.
• Answer calls, schedule appointments, and communicate policies to patients.
• Support office organization, inventory, and procurement of supplies.
• Maintain equipment and HIPAA-compliant records; protect confidentiality.
• Assist physicians and leadership on special projects.
• Schedule meetings and prepare PowerPoint presentations for staff.

Skills

Communication

Multitasking

Confidentiality

Organization

Microsoft Office

Education

Associate degree in healthcare administration

High school diploma or equivalent

Tools

EHR / Practice management software

Job description

We are seeking a highly organized and detail-oriented Administrative Assistant to join our physician practice. The ideal candidate will provide administrative support to the Chief Medical Officer, Director of Physician Services and BRMG staff physicians , ensuring smooth day-to-day operations of the practice. This role requires excellent communication, time management, and multitasking abilities, as well as a strong understanding of medical office operations and patient care.Responsibilities:Corresponds and interacts with all levels of management and staff, as well as with internal and external physicians and their office personnel in a professional manner.Initiate the credentialing process for new healthcare providers, including physicians, nurse practitioners, or other medical professionals. Gather necessary documentation, including medical licenses, education, board certifications, malpractice insurance, and other required paperwork.Assist healthcare providers in the enrollment process with insurance payers (e.g., Medicare, Medicaid, private insurers) to ensure they are added to insurance networks.Perform data entry tasks, including entering patient information, medical history, and billing data into the practice management system. Organize and file patient records.Answer phone calls, schedule appointments, and provide necessary information regarding medical services and office policies.Assist with office organization, inventory management, and procurement of office supplies. Maintain office equipment and ensure it is functional.Ensure all patient and office records are maintained with confidentiality, adhering to HIPAA and other healthcare regulations.Assist the Physicians, APPs and Leadership as needed on special projectsMaintains calendars, schedules meetings, assists in Power Point preparation for physician staff.Perform various office tasks, including preparing forms, managing incoming and outgoing mail, and faxing.Qualifications:High school diploma or equivalent; Associate degree in healthcare administration or a related field preferred.Proven experience as an administrative assistant, preferably in a healthcare or medical office setting.Strong knowledge of insurance credentialing processes and basic office procedures.Excellent written and verbal communication skills.Proficient in Microsoft Office Suite (Word, Excel, Outlook), and experience with electronic health records (EHR) or practice management software.Ability to manage multiple tasks, work under pressure, and meet deadlines.Strong attention to detail and ability to maintain confidentiality.Friendly and professional demeanor with people.Compensation: Experience and education may be considered along with internal equity when job offers are extended. Opportunities for professional development and continuing education in healthcare administration.Location: Brooks Rehabilitation Inpatient Hospital, 3599 University Blvd South, Jacksonville, FL 32216Hours: Monday - Friday, 8am - 5pmThriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:Competitive PayComprehensive Benefits packageVacation/Paid Time OffRetirement Plan with MatchEmployee DiscountsEducation and Professional Development Programs