Administrative Assistant/Billing Clerk - Wabash Valley Service Company - West Liberty, IL

FS; West Liberty (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Pension

Medical, dental, vision, life

PTO and holidays

401(k) with company match

Employee Assistance Program (EAP)

Total Rewards package

Job summary

FS in West Liberty is seeking a clerical/accounting position under the supervision of the Location Manager. You will perform invoicing, data entry, and related clerical tasks to support office operations.

The role requires an Associate's degree or equivalent experience, strong communication skills, and proficiency with Agvance, Excel, Word, and Outlook. Employment is non-exempt with salary range $17.00–$20.50 per hour.

Qualifications

• Associate's degree (A. A.) or two years related experience.
• Polite personality, good phone etiquette and accurate message taking.
• Experience with reconciliation, accounts payable/receivable, and billing.
• Ability to work independently and in a team environment.
• Proven computer skills to improve business processes.

Responsibilities

• Uses Agvance to complete purchase orders, sales tickets, and charge slips.
• Enter information into computer using Agvance, Excel, Word, and Outlook.
• Prepare invoices showing items, amounts, terms, and shipment dates.
• Prepare credit memorandums for returns or mis-billed items.
• Handle customer payments and bank deposits; balance with audit trail.
• Assist salespeople with prepay contracts and pricing.
• Answer phone professionally and greet customers.

Skills

Polite communication

Phone etiquette

Customer service

Attention to detail

Independent & team work

Professional communication

Education

AA degree or equivalent

Tools

Agvance billing

FBS

Excel

Word

Outlook

Job description

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

LOCATION: West Liberty

REPORTS TO: Location Manager

STATUS: Non-Exempt

SALARY RANGE: $17.00 -$20.50 /HR

Summary Statement

Under the direction of the Location Manager, responsible for performing clerical and accounting/billing duties, filing, compiles data and prepares invoices and bills by performing the following duties.

Essential Job Functions

• Utilizes Agvance software to complete purchase orders, sales tickets, and charge slips, to compile needed data and transmit to the main office.
• Enter information into computer utilizing Agvance, Excel, Word and Outlook as needed.
• Prepares invoices, listing items sold, amounts due, credit terms, and dates of shipment.
• Prepares credit memorandums to indicate returned or incorrectly billed merchandise.
• Prepares credit forms for customers.
• Prepares inventory data and transmits to main office.
• Answers telephone in a professional manner and relays calls or messages to fellow employees.
• Greets customers entering the office and assists or directs as needed.
• Must be able to communicate with customers well and be able to track and explain prepay and deferred programs.
• Responsible for taking payments and bank deposits and balancing with audit trail
• Assist Salespeople to properly record and report prepay contracts and pricing.

Other Job Functions

• Maybe required to cross-train and substitute for other office positions on occasion.
• Maybe required to run local errands.
• Preforms all other duties as assigned.

Requirements

• Normally requires an Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
• Must have a polite personality, good phone etiquette and be able to take messages accurately.
• Understanding and experience with reconciliation, accounts payable and receivable, inventory, internal controls, petty cash, and billing.
• Demonstrate the ability to work independently and in a team-oriented environment.
• Proven professional communication and customer service skills.
• Proven computer and “attention to detail” skills and the ability to use the computer to enhance business processes.
• Must be able to efficiently run computer programs such as Agvance billing, FBS, Excel, Word, and Outlook.
• Must have and maintain a valid driver’s license and satisfactory driving record.
• May be required to work extended hours beyond those considered “normal” to meet seasonal demands.

Benefits

• We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future.
• We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection.
• To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most.
• Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being.
• Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage.
• Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.