Administrative Assistant – Behavioral Health

Mental-Health-Kokua; Honolulu (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Insurance

Supplemental Insurance

Pet Insurance

403(b) Retirement Plan

Identity Theft & Legal Protection

Paid Leave & Holiday Pay

PSLF eligibility

Job summary

Mental Health Kokua in Honolulu, HI is hiring a full-time Administrative Assistant to support the Oahu Administrative Office on Fort Street Mall. The role is on-site and involves front-desk duties, clerical tasks, and coordination with leadership.

The ideal candidate will have a high school diploma with clerical experience; a Bachelor's degree is preferred. Proficiency in Word, Excel, and Access is expected, along with strong customer service and organizational skills.

Qualifications

• High school diploma or equivalent, plus clerical/administrative experience.
• Preferred: Bachelor's degree in related field or equivalent experience.
• Familiarity with standard office procedures and equipment.
• Proficient in Microsoft Word, Excel, and basic databases.

Responsibilities

• Greet visitors and callers; route to appropriate staff.
• Provide day-to-day clerical and admin support to leadership.
• Process mail, shipping, and travel arrangements for staff.
• Maintain records and filing systems; support office operations.
• Assist with grants, donor records, and acknowledgments.
• Coordinate with vendors for facilities and office needs.
• Support events, campaigns, and staff communications.
• Maintain health, safety documentation and compliance files.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Word

Excel

Access

Job description

About this position

Mental Health Kokua (MHK) is hiring a full-time Administrative Assistant in Honolulu, HI to support our Oahu Administrative Office on Fort Street Mall. This on-site role helps keep daily office operations organized, responsive, and welcoming while supporting the teams and programs that carry out MHK's behavioral health mission across Hawaiʻi.

As an Administrative Assistant, you'll be one of the first points of contact for callers, visitors, donors, and community partners while providing essential administrative and clerical support to MHK leadership. This role is ideal for someone who enjoys staying organized, helping others, managing multiple priorities, and being the person a team can count on to keep things moving.

What You'll Do (Responsibilities)

• Front Desk & Communication: Welcome visitors, answer and route phone calls, take messages, and help callers and guests connect with the appropriate person or resource
• Administrative Support: Provide day-to-day clerical and administrative support, maintain records and files, and assist leadership with office needs and special projects
• Mail, Shipping & Travel: Receive and route incoming mail and packages, coordinate FedEx shipments, and assist with travel arrangements for designated staff
• Supplies & Office Operations: Monitor office and printer supplies, coordinate purchase requests, and help maintain efficient administrative workflows
• Grants & Donor Support: Assist with grant submission checklists, maintain donation records, and support donor acknowledgment activities
• Facilities & Vendors: Coordinate with vendors and repair providers to support office maintenance and facility needs
• Community & Event Support: Assist with United Way campaigns, special drives, events, meetings, and related employee communications
• Safety & Compliance: Maintain health and safety documentation, inspection records, testing logs, and related administrative files for MHK locations

Administrative Assistant Qualifications

• Minimum: High school diploma or equivalent with two (2) years of clerical or administrative experience, or an equivalent combination of education and experience
• Preferred: Bachelor's degree in Business, Communications, or a related field, or equivalent education and experience
• Administrative Skills: Knowledge of office procedures, business correspondence, filing systems, and standard office equipment
• Technology: Computer proficiency, including Microsoft Word, Excel, and Access
• Professional Skills: Strong customer service, communication, organization, attention to detail, teamwork, and ability to accurately follow written and verbal instructions
• Fit for the Role: Comfortable interacting respectfully and professionally with individuals who may be experiencing stress, mental health challenges, or crisis situations

Administrative Assistant Requirements & Work Conditions

• Ability to pass a criminal background check and alcohol/drug screening
• Valid Hawaiʻi driver's license, current vehicle insurance, safety inspection, and acceptable driving record
• Ability to work on-site at MHK's Administrative Office on Fort Street Mall in Honolulu
• Ability to lift up to 25 lbs and perform routine sitting, standing, bending, reaching, walking, and stair use, with reasonable accommodations as applicable

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Every role contributes to our mission, including the people behind the scenes who keep our offices organized, our teams supported, and our services connected to the community.

As an Administrative Assistant, your work helps create the foundation that allows MHK staff and programs to focus on the people we serve. If you're looking for an administrative role where being organized, dependable, and helpful contributes to something meaningful, we'd like to hear from you.

Bring your administrative skills to a team making a difference across Hawaiʻi.