Care Coordinator - Behavioral Health

Mental-Health-Kokua; Honolulu (HI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Insurance

Supplemental Insurance

Pet Insurance

403(b) Retirement Plan

Identity Theft & Legal Protection

Paid Leave & Holiday Pay

PSLF eligibility

Job summary

Mental Health Kokua is hiring a full-time Care Coordinator to support residents at the Kauhale housing community, Iwilei Center, Oahu. The role focuses on coordinating health services, appointments, and resources that support recovery and independent living.

You will work with residents, case managers, and community providers to ensure access to care, transportation, benefits, and wellness supports. This role suits those with behavioral health, housing programs, or social services experience

Qualifications

• High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate’s degree with 1 year experience
• Preferred: Bachelor’s in Social Work, Psychology, Human Services, or related field; HMIS or care coordination experience
• Current TB clearance, CPR, and First Aid certification (or ability to obtain)
• Must pass a criminal background check and drug screening
• Able to lift up to 25 lbs and respond to facility-related needs

Responsibilities

• Care Coordination: Schedule and track medical, psychiatric, and behavioral health appointments and follow-through
• Service Navigation: Assist residents with benefits enrollment, transportation, and access to services
• Resident Engagement: Conduct regular check-ins and encourage wellness activities
• Safety & Crisis Response: Monitor well-being and respond to emergencies
• Documentation: Maintain records in HMIS, EMR, and internal systems
• Team Collaboration: Coordinate with staff, case managers, peer specialists, and providers
• Program Support: Assist with on-site wellness events and recovery-focused programming

Skills

Care coordination

Service navigation

Resident engagement

Documentation

Team collaboration

Education

High school diploma or equivalent + 2 years in behavioral health, housing, or social services

Associate’s degree + 1 year experience

Bachelor’s in Social Work, Psychology, Human Services or related field

Tools

HMIS

EMR

Care coordination platforms

CPR/First Aid certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Honolulu, HI, US 1 Attachments

4 days ago Requisition ID: 1406

Salary Range: $22.00 To $24.00 Hourly

Mental Health Kokua (MHK) is hiring a full-time Care Coordinator to support residents living in the Kauhale supportive housing community at the Iwilei Center on Oahu. This role focuses on helping residents maintain stability by coordinating health services, appointments, and essential resources that support recovery and independent living.

In this role, you will work closely with residents, case managers, and community providers to ensure individuals have consistent access to care, transportation, benefits, and wellness supports. This position is ideal for individuals with experience in behavioral health, housing programs, or social services who want to make a meaningful difference in a supportive housing environment.

What You’ll Do (Responsibilities)

• Care Coordination: Schedule and track medical, psychiatric, and behavioral health appointments and support follow-through
• Service Navigation: Assist residents with benefits enrollment, transportation, and access to community services
• Resident Engagement: Conduct regular check-ins and encourage participation in wellness activities and recovery supports
• Safety & Crisis Response: Monitor resident well-being and respond appropriately to emergencies or concerns
• Documentation: Maintain accurate records and update client information in HMIS, EMR, and internal systems
• Team Collaboration: Coordinate with program staff, case managers, peer specialists, and external providers
• Program Support: Assist with on-site service events, wellness activities, and recovery-focused programming

Care Coordinator Qualifications

• Minimum: High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate’s degree with 1 year experience
• Preferred: Bachelor’s in Social Work, Psychology, Human Services, or related field; experience with HMIS or care coordination platforms
• Current TB clearance, CPR, and First Aid certification (or ability to obtain)
• Must pass a criminal background check and drug screening
• Able to lift up to 25 lbs and respond to facility-related needs

Requirements & Work Conditions

• Ability to work assigned schedules in a community-based supportive housing environment
• Work involves standing, walking, and occasional lifting
• May involve coordination with community providers and transportation arrangements

Benefits of Joining Mental Health Kokua

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why Mental Health Kokua?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Our supportive housing programs help individuals build stability, independence, and meaningful connections within the community.

Your work helps people access care, maintain housing, and move forward in recovery.

Attachments (1)