Behavioral Health Program Manager (Iwilei Kauhale)

Mental-Health-Kokua; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Dental Insurance

403(b) Retirement Plan

Paid Leave & Holidays

LCSW supervision hours

Job summary

Mental Health Kokua (MHK) in Honolulu, Oahu, seeks a Behavioral Health Program Manager to lead daily operations at the Kauhale community for adults with serious mental illness. This on-site role combines program operations, staff supervision, resident support, and community partnerships.

Ideal candidate is a Licensed Social Worker with hands-on leadership, problem-solving, and collaboration skills. LCSW supervision hours may be available for licensure pursuit.

Qualifications

• Current Licensed Social Worker (LSW) credential.
• Master of Social Work (MSW) or bachelor's degree in Human Services, Social Work, Psychology, or a related field.

Responsibilities

• Oversee day-to-day Kauhale operations, including occupancy, resident orientation, program fees, unit assignments, inspections, vacancies, and service coordination.
• Supervise, coach, and support Kauhale staff while coordinating daily workflows and promoting accountability, collaboration, and quality services.
• Help ensure residents are connected with behavioral health, case management, benefits, and community-based services that support recovery, stability, and independence.
• Maintain a safe environment, provide leadership during resident or facility emergencies, and ensure appropriate follow-up and incident reporting.
• Promote person-centered, trauma-informed, and recovery-oriented practices throughout the Kauhale community.
• Collaborate with Partners in Care, HMIS, CES, MHK teams, service providers, and community agencies to coordinate services and support resident needs.
• Maintain accurate program records and support required documentation, reporting, quality, and program compliance.
• Monitor maintenance, repairs, supplies, vendor needs, and facility conditions to support a clean, safe, and well-functioning community.
• Build and maintain positive relationships with community organizations, local businesses, government partners, and other stakeholders

Skills

Leadership

Staff supervision

Communication

Problem solving

Crisis response

Relationship building

Documentation

Facility coordination

Education

Master of Social Work (MSW)

Bachelor's degree in Human Services / Social Work / Psychology

Tools

HMIS

NextStep

Microsoft Office

Job description

About this position

Mental Health Kokua (MHK) is hiring a Behavioral Health Program Manager in Honolulu, Oahu to lead daily operations within our Iwilei Kauhale community serving adults living with serious mental illness. This full-time, on-site leadership role brings together behavioral health services, staff supervision, resident support, program operations, safety, facility coordination, and community partnerships.

As Behavioral Health Program Manager, you’ll lead a team while helping ensure residents receive respectful, recovery-oriented services in a safe and well-managed community. This role is ideal for a Licensed Social Worker who enjoys hands-on leadership, problem-solving, and working collaboratively with residents, staff, service providers, and community partners. Eligible employees pursuing LCSW licensure may also receive free clinical supervision hours.

What You’ll Do (Responsibilities)

• Program Operations: Oversee day-to-day Kauhale operations, including occupancy, resident orientation, program fees, unit assignments, inspections, vacancies, and service coordination
• Team Leadership: Supervise, coach, and support Kauhale staff while coordinating daily workflows and promoting accountability, collaboration, and quality services
• Resident Services: Help ensure residents are connected with behavioral health, case management, benefits, and community-based services that support recovery, stability, and independence
• Safety & Crisis Response: Maintain a safe environment, provide leadership during resident or facility emergencies, and ensure appropriate follow-up and incident reporting
• Recovery-Oriented Support: Promote person-centered, trauma-informed, and recovery-oriented practices throughout the Kauhale community
• Community & Systems Coordination: Collaborate with Partners in Care, HMIS, CES, MHK teams, service providers, and community agencies to coordinate services and support resident needs
• Documentation & Compliance: Maintain accurate program records and support required documentation, reporting, quality, and program compliance
• Facility Coordination: Monitor maintenance, repairs, supplies, vendor needs, and facility conditions to support a clean, safe, and well-functioning community
• Community Partnerships: Build and maintain positive relationships with community organizations, local businesses, government partners, and other stakeholders

Behavioral Health Program Manager Qualifications

• Required: Current Licensed Social Worker (LSW) credential
• Preferred Education: Master of Social Work (MSW) or bachelor's degree in Human Services, Social Work, Psychology, or a related field
• Preferred Experience: Three (3) or more years of experience in behavioral health, community-based services, case management, program operations, or services supporting adults with serious mental illness
• Leadership Skills: Strong leadership, staff supervision, communication, organization, problem-solving, crisis response, and relationship-building skills
• Technical Skills: Strong documentation and computer skills, including proficiency with Microsoft Office; experience with HMIS, NextStep, or similar systems preferred
• Certifications: TB clearance, CPR, and First Aid certification (or willingness to obtain)

Behavioral Health Program Manager Requirements & Work Conditions

• Ability to pass a criminal background check and alcohol/drug screening
• Ability to work on-site in Honolulu, HI and respond to after-hours or urgent program needs when necessary
• Ability to respond appropriately to emergencies and challenging situations in a community-based setting
• Ability to lift up to 25 lbs and perform the physical requirements of the position

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility
• Free clinical supervision hours for eligible employees pursuing LCSW licensure

Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in "Opportunities to Begin Again." Our Kauhale community provides an environment where adults living with mental health challenges can strengthen stability, recovery, independence, and meaningful connections within their community.

As Kauhale Manager, you’ll have the opportunity to lead and develop staff, strengthen day-to-day program operations, collaborate with community partners, and directly support services that make a difference in people’s lives. For social workers pursuing the next step in their professional development, eligible employees may also benefit from free clinical supervision hours toward LCSW licensure.