Administrative Assistant - Auto and Casualty Claims

COUNTRY Financial®; Bloomington (IL); On-site; USD 48,000 - 65,000; Full time

Job summary

COUNTRY Financial is seeking an administrative professional in Bloomington, IL to support senior leadership with confidential, time-sensitive tasks and cross-department coordination. You will conduct research, analyze data, and prepare reports to support strategic decisions while ensuring smooth workflow and effective communication across teams.

The role requires strong organizational skills, discretion, and typically 2+ years of relevant experience; base salary is complemented by incentive

Qualifications

• 2+ years of relevant experience.

Responsibilities

• Performs confidential administrative duties related to business matters or personnel issues.
• Responds to complaints and researches or refers to appropriate personnel.
• Arranges meetings, conferences, luncheons, and other events.
• Schedules appointments, maintains calendars, makes travel arrangements, monitors budgets and processes invoices.

Job description

Experience more with a career at COUNTRY Financial!

We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work.

About The Role

Provides administrative support to senior leadership and management teams, handling complex, confidential, and time-sensitive responsibilities. Conducts specialized research, data analysis, and reporting to support business objectives and decision-making. Analyzes information, identifies solutions to operational challenges, and develops recommendations based on findings. Coordinates activities across departments and with external partners to ensure effective communication and workflow management. Collaborates with employees at all organizational levels to support strategic initiatives. Work assignments span multiple functional areas and require sound judgment, discretion, and strong organizational skills.

How does this role make an impact?

• Performs confidential administrative duties relating to business matters or personnel issues; maintains confidential and sensitive information.
• Responds to complaints; researches and resolves or refers to appropriate personnel.
• Arranges meetings, conferences, special events, luncheons, etc.
• Schedules appointments, maintains calendar of events, makes travel arrangements, monitors budgets, processes invoices etc.

Do you have what we're looking for?

Typically requires 2+ years of relevant experience

Base Pay Range

$47,600-$65,450

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.