Administrative Assistant (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Family Friendly Workplace

Medical Insurance

Paid time off

Retirement Benefit Plan

401(k) and 457 accounts

Job summary

Texas Workforce Commission in Austin, TX is seeking an Administrative Assistant I to provide clerical support for the Appeal Tribunal across the state. The role is an in-office position at the State Office, with flexible hours within a 7:00am–6:00pm window and supervision from management.

Ideal candidates have strong organizational skills, attention to detail, and the ability to manage multiple priorities while meeting deadlines.

Qualifications

• Six months of full-time experience in administrative support or clerical administration.
• Academic credits may be applied toward qualifications for this position.
• Enrollment in a TWC Internship, Apprenticeship, or approved high school career/technical program satisfies minimum qualifications.

Responsibilities

• Provide entry-level administrative support for the State Office Appeals Department.
• Process outgoing mail within established time frames.
• Use TWC systems to research, update records, create correspondence, or schedule cases.
• Update UI Claims Function data based on AT Decisions.
• Respond to inquiries and route correspondence as needed.
• Communicate professionally with the public, staff, and internal customers.
• Cross-train to support other units as needed.

Skills

Organizational skills

Attention to detail

Multitasking

Communication skills

Education

Academic credits may be applied

Tools

Office software

Job description

Administrative Assistant (Austin) (827294)

WHO WE ARE

Texas Workforce Commission connects people with careers across the state. The Administrative Assistant I position is located at our State Office location in Austin which is on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

This is a In-Office position at our 101 E 15th St, Austin location. Work hours are flexible Monday – Friday, starting as early as 7:00am, ending no later than 6:00pm. Work schedule must be approved by Management.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE

You have good organizational skills, strong attention to detail, and the ability to handle multiple priorities while meeting strict deadlines.

WHAT YOU WILL DO

An Administrative Assistant provides clerical support for the Appeal Tribunal across the state. The Appeal Tribunal holds and hears the first level appeals from the original determination in disputed claims for unemployment insurance benefits. The Administrative Assistant performs entry-level administrative support work under close supervision, with minimal latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO

• Perform entry level administrative support for the State Office Appeals Department of the Texas Workforce Commission.
• Process outgoing mail within established time frame.
• Use TWC provided equipment and systems to research, update records, create correspondence, or expedite cases for scheduling.
• Use TWC provided equipment and systems to update necessary data on UI Claims Function based on AT Decisions.
• Respond to internal and external inquiries and may forward correspondence to appropriate personnel or department for processing or correction.
• Communicate effectively, courteously, and in a professional manner with the public, staff, and all internal customers.
• Perform other duties as assigned, which may include cross training to assist other units as need arises.

YOU QUALIFY WITH

• Six months of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records, and reports.
• Relevant academic credits may be applied toward experience qualifications for this position.
• Acceptance into a TWC Internship, TWC Apprenticeship, or current participation in a TWC approved high school career and technical education program will satisfy the minimum qualifications.

YOU GAIN

• A Family Friendly Certified Workplace.
• Will report to Austin, Texas.
• Competitive salary: $2,772.36/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found athttps://www.ers.texas.gov/Active-Employees/Health-Benefits.

Primary Location

United States-Texas-Austin

Work Locations

Austin:101 E 15th St (320-4001) 101 E 15th St Austin 78778-0001

Job

Executive Secretaries and Executive Admin Assits