Communications Coordinator (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Family Friendly Certified Workplace

Competitive starting salary (monthly)

Retirement Plan

401(k) и 457 accounts

Medical Insurance

Paid time off

Job summary

Texas Workforce Commission (TWC) in Austin, TX seeks a Communications Coordinator (Information Specialist II-III) to develop and execute a disciplined communications strategy for the Office of the Public Commissioner. The role focuses on drafting remarks, scripts, posts, and correspondence, with a calendar and analytics to guide outreach and engagement.

The position is in-office at 101 E 15th St, offering competitive pay, benefits, and opportunities for professional development.

Qualifications

• Strong writing, editing, and speaking skills for public information releases and speeches.
• Ability to develop and implement a disciplined communications strategy.
• Experience in public-facing government or policy-related communications is preferred.

Responsibilities

• Draft formal remarks, video scripts, quotes, social media posts, and correspondence for the Office of the Public Commissioner Representing the Public.
• Develop and maintain a communications calendar and social media strategy.
• Analyze performance analytics and market programs to stakeholders and communities.
• Coordinate internal and external communications and collaborate with program staff.

Skills

Excellent communication

Research and analytics

Tools

Microsoft Office Suite

Canva

Social Media Platforms

Job description

The Texas Workforce Commission, a Certified Best Place for Working Parents, is looking for a Communications Coordinator (Information Specialist II-III) to work in a dynamic, fast-paced office on matters that impact the lives of Texans on a daily basis. The job is based in our agency headquarters on the north lawn of the Texas State Capitol in Austin. TWC offers competitive salaries, extensive opportunities for training and development, and fantastic benefits. The selected candidate will work in‑office at 101 E 15th St, Austin, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Who We Are

The Commissioner Representing the Public in the Texas Workforce Commission serves as the representative for the public, promoting and supporting the growth of Texas’ world‑class employers and talented workforce. The Office of the Public Commissioner supports the Commissioner in work that advances innovative workforce and economic development strategies in collaboration with education partners, local leaders, and industry to preserve Texas’ competitive edge as the best place to work in the world.

Who You Are

You are a highly skilled and adaptable professional passionate about public service. You are a self‑starter who thrives in a dynamic environment and exercises initiative and independent judgment to achieve results. You are known for your exceptional communication, research, and analytical skills and your ability to leverage them to execute disciplined communications strategies. To succeed in this role, you must be able to manage multiple priorities, learn our processes, and contribute to the success of the Office of the Public Commissioner.

What You Will Do

The Communications Coordinator (Information Specialist II-III) performs moderately to highly complex (senior‑level) informational and communications work involving the collection of information to develop, create, and produce content and materials for release to various communications media. This position reports to the Office of the Commissioner Representing the Public. This role involves planning, developing, and implementing a focused and disciplined communications strategy. You will work under general to limited supervision, with limited to moderate latitude for the use of initiative and independent judgment.

Primary responsibilities include drafting formal remarks, video scripts, quotes, social media posts, and correspondence, developing and maintaining a communications calendar, developing and maintaining a social media strategy and calendar, and compiling and drafting internal and external communications.

The Office of the Public Commissioner is comprised of a small but dedicated team that collaborates to best prepare the Commissioner for all the legal and policy decisions made in the performance of his role, as well as outreach, stakeholder meetings, speaking engagements, and office management.

You Will Be Trusted To

• Assist in developing a disciplined communications strategy including procedures, standards, and manuals to meet objectives and goals within the Commissioner’s office.
• Perform a wide array of writing including formal remarks, video scripts, quotes, social media posts, and correspondence for the Office of Commissioner Representing the Public.
• Support and promote the work of the Public Commissioner’s Office by developing and maintaining a communications calendar, a social media strategy, and performance analytics.
• Market programs to community and professional groups to encourage interest and secure support.
• Draft and coordinate internal and external communications.
• Coordinate and collaborate with program staff in developing and drafting external communications.
• Perform other duties as assigned.

You Qualify With

• Information Specialist II: Two years of full‑time experience in positions involving such activities as writing, scripting, editing, media relations, journalism, public relations, advertising, preparation of public information releases and reports, and other news materials, or performing related activities in a public or private enterprise.
• Information Specialist III: Three years of full‑time experience in positions involving such activities as writing, scripting, editing, media relations, journalism, public relations, advertising, preparation of public information releases and reports, and other news materials, or performing related activities in a public or private enterprise.
• Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.

You Are a Great Fit With

• Exceptional flexibility and the proven ability to thrive while meeting frequently shifting priorities.
• Ability to work in a team environment, multitask and work well under pressure while meeting deadlines.
• Interpersonal skills to form strong working relationships and achieve goals.
• Excellence in communicating effectively orally and in writing.
• Ability to organize and maintain complex systems.
• Proven ability to gather and analyze facts, devise solutions, market programs, and prepare reports.
• Experience in a public-facing government office, particularly one involved with public policy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Canva, and Social Media Platforms.

You Gain

• A Family Friendly Certified Workplace.
• Competitive starting salary: $4,788 – 5,784/month ($57,464 - $69,408/annual - Salary Group: B18/B20)
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationandCommunication.pdf