Administrative Assistant, Academic Services & Student Success

Lewis University; Romeoville (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

Lewis University in Romeoville, IL is seeking an Administrative Assistant 3 for Academic Services to provide confidential administrative support to the Student Success & Engagement teams. Responsibilities include scheduling, data reporting, correspondence, and coordinating examinations and accommodations with Disability Support Services.

The role requires strong communication, organizational skills, discretion, and proficiency in Word/Excel/PowerPoint/Access, with a typical 8:30am–5:00pm

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Ability to communicate effectively in all forms.
• Strong organizational and interpersonal skills.
• Ability to function as part of a team.
• Discretion and confidentiality in dealing with sensitive matters.
• Ability to work on multiple projects with frequent interruptions.
• Willingness to learn WC Online, Calendly and other web-based tools and software.
• Proficient in Microsoft Word, Excel, PowerPoint and Access.

Responsibilities

• Provide administrative support to the Assistant Vice President for Student Success and other Academic Services staff, including scheduling meetings and drafting documents.
• Provide administrative support for Student Success & Engagement.
• Create a welcoming, helpful experience for students, faculty, staff and families who visit the third floor of the LRC.
• Answer telephone and manage email inboxes with prompt, professional information.
• Coordinate daily operations of the Testing Center with disability support services, including scheduling, proctoring and exams.
• Manage confidential student information and distribution of accommodation memos.
• Support Tutoring Center, Lewis Central reception desk and third floor spaces related to student success.
• Assist with New Flyer Orientation each summer and spring.
• Track and reconcile budgets and handle ordering and payments.
• Support student programs like First Gen Flyer Program and Welcome Days.
• Submit Facilities work orders and Help Desk tickets for Academic Services.
• Ensure website and myLewis portal content is accurate and up to date.
• Maintain stock of office supplies and manage the Leckrone Community Room.

Skills

Effective communication

Strong organizational skills

Interpersonal skills

Discretion & confidentiality

Team player

Education

High school diploma; bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Access

Job description

Lewis University in Romeoville, IL is seeking an Administrative Assistant 3 for Academic Services to provide confidential administrative support to the Student Success & Engagement teams. Responsibilities include scheduling, data reporting, correspondence, and coordinating examinations and accommodations with Disability Support Services.

The role requires strong communication, organizational skills, discretion, and proficiency in Word/Excel/PowerPoint/Access, with a typical 8:30am–5:00pm