Administrative Assistant 1 (Property Operations)

Dayforce HCM, Inc.; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading property management company in New York is seeking an Administrative Assistant to provide essential support in their management office. The role involves greeting residents, managing correspondence, and overseeing maintenance requests. Ideal candidates will have strong organizational skills, proficiency in office software, and a background in customer service. Join a dynamic team committed to exceptional property management services.

Benefits

Competitive Compensation

Benefits Package

Career Growth Potential

Qualifications

• 2+ years of customer service or front desk administrative work experience.
• Proficiency in English and Spanish preferred.

Responsibilities

• Greet residents and guests, providing a welcoming atmosphere.
• Manage resident requests and work orders, assigning tasks to maintenance staff.
• Perform various administrative functions including answering phones and correspondence.

Skills

Organizational Skills

Interpersonal Skills

Time Management

Detail-Oriented

Multitasking

Effective Communication

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Yardi

Site Compli

Happy Co.

RentCafe

Job description

Administrative Assistant 1 (Property Operations)

Brooklyn, NY, USA

Job Description

Posted Thursday, April 3, 2025 at 4:00 AM

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.

Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

Areas of Responsibility and Job Requirements:

The Administrative Assistant is the first point of contact for resident and guest visiting our management office and provides administrative support to the various departmental functions occurring within management office.

Responsibilities include, but are not limited to:

• Superior organizational, interpersonal and time-management skills, detail oriented, efficient, multitasker, flexible, and eager to learn.
• Greet existing and prospective residents creating a warm and welcoming atmosphere
• Provide office support to with all day-to-day administrative functions such as answering the phones, resolve resident issues, take memos, generate and mail reminder notices and waivers, manage and distribute daily correspondence
• Manage resident requests and all incoming work orders needing repairs, and assign and distribute work to the appropriate maintenance staff
• Create and track resident data information consisting of move ins/outs, re-certifications, etc.
• Schedule recertification appointments, track income documentation and waivers
• Daily follow up with residents and vendors to schedule and confirm repair appointments
• Work closely with assistant manager on violation mitigation repairs
• Works on special projects as requested, and perform additional tasks as assigned and requested
• Daily update, maintains and tracks of work orders in Yardi
• High School Diploma and/or equivalency

Minimum Years of Experience Required:

• 2+ year of customer service or front desk administrative work experience in a fast-paced work environment

Additional Knowledge, Skills and Abilities:

• Experience with Microsoft Word, Excel,
• Proficiency in Site Compli, Happy Co. Yardi and RentCafe, preferred
• Detail-oriented with ability to multi-task and maintain organization in a fast-paced environment
• Communicate effectively in English and Spanish, both verbally and in writing preferred

Competencies/Essential Job Functions:

This position consists mainly of sedentary work. The position may require exertion of up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.

• The incumbent is required to have close visual acuity to perform activities such as: viewing a computer; extensive reading and visual inspection involving small defects.
• This role frequently requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound; reach, picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• This role occasionally requires incumbent to climb, balance, stoop, kneel, crouch, crawling, reach, stand for long periods of time, walking and/or moving about on foot to accomplish tasks particularly for long distances

The incumbent may occasionally be subject to environmental conditions (protection from weather conditions, but not necessarily from temperature changes.

The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise or vibration.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this position at any time with or without notice.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this position at any time with or without notice.

C+C offers competitive compensation and benefits and tremendous potential with a growing residential real estate developer/builder organization.

C+C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.