Administrative Assistant 1 – Fast-Paced Office & Records

Washington Department of Natural Resources; Arlington (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

Department of Children, Youth, and Families (DCYF) in Arlington, WA is seeking an Administrative Assistant 1 to support Social Service Specialists, Supervisors, and community partners. The role emphasizes clerical tasks, data entry, file management, calendar maintenance, and strong client service in a fast-paced public office environment.

The AA1 position requires minimal supervision, cross-training with clerical staff, and strict adherence to timelines and confidentiality.

Qualifications

• Keyboarding or typing experience is required.
• Ability to learn and grow in a fast-paced clerical role.
• Ability to meet the needs of others with a service mindset.

Responsibilities

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment such as multi-function device scanners, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Maintain conference room schedules.
• Enter data into department databases, Excel, and other computer programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Skills

Keyboarding

Adaptability

Customer service

Job description

Department of Children, Youth, and Families (DCYF) in Arlington, WA is seeking an Administrative Assistant 1 to support Social Service Specialists, Supervisors, and community partners. The role emphasizes clerical tasks, data entry, file management, calendar maintenance, and strong client service in a fast-paced public office environment.

The AA1 position requires minimal supervision, cross-training with clerical staff, and strict adherence to timelines and confidentiality.