Administrative Assistant 1 (AA1) - Arlington/Smokey Point

Washington Department of Natural Resources; Arlington (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

Department of Children, Youth, and Families (DCYF) in Arlington, WA is seeking an Administrative Assistant 1 to support Social Service Specialists, Supervisors, and community partners. The role emphasizes clerical tasks, data entry, file management, calendar maintenance, and strong client service in a fast-paced public office environment.

The AA1 position requires minimal supervision, cross-training with clerical staff, and strict adherence to timelines and confidentiality.

Qualifications

• Keyboarding or typing experience is required.
• Ability to learn and grow in a fast-paced clerical role.
• Ability to meet the needs of others with a service mindset.

Responsibilities

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment such as multi-function device scanners, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Maintain conference room schedules.
• Enter data into department databases, Excel, and other computer programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Skills

Keyboarding

Adaptability

Customer service

Job description

Description

Our vision is to ensure that “Washington State’s children and youth grow up safe and healthy— thriving physically, emotionally, and educationally, nurtured by family and community.

Job Title: Administrative Assistant 1 (AA1) - Full-time/Permanent.

Location: Arlington, WA - Region 3. Work duties will be performed in the office. Travel for training, attending meetings and conferences, and covering other offices (if needed) may be necessary. Travel/driving related to motor pool management and filing court documents in person are requirements of this position.

Closes: 10/13/2026

Salary: $42,780 - $56,952 Annually

The Department of Children, Youth, and Families (DCYF) is seeking an Administrative Assistant 1 (AA1) to join our team in Arlington. This position provides support to Social Service Specialists, Supervisors, and community partners in the Smokey Point Office of Region 3. Our ideal candidate excels in a fast-paced environment, thrives in multitasking, and effectively manages work priorities and deadlines. If you’re looking for an opportunity for professional growth and development in a clerical role,

The Opportunity:

Within DCYF, this position performs a variety of clerical projects, routine duties, and recurring tasks. The work environment is fast-paced and high-stress. Multitasking, managing work priorities, meeting deadlines, and covering for other positions in the unit are aspects of the job. This position reports directly to the Office Manager and performs many clerical duties that are detail-oriented. This clerical position provides service for our staff members, community members, and the public that come into the office. This position works with minimal supervision and assists in a variety of tasks that have a strict timeline for processing. This position exercises specialized knowledge of DCYF programs and requirements and exercises independent judgment in resolving written communication and clerical issues with discretion. This position will need to learn many different tasks and process all tasks correctly and within specific time restraints. This position works with other clerical staff and will need to assist others when needed; therefore, clerical staff are cross‑trained to ensure we are meeting the department’s needs and timelines are met. Assisting each other with training methods is expected of all clerical staff. Confidentiality is always expected in this position.

Some of what you'll do:

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment such as multi-function device scanners, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Maintain conference room schedules.
• Enter data into department databases, Excel, and other computer programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Required Qualifications:

• One year of office experience requiring keyboarding or typing.
• OR Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
• AND The ability to take action to learn and grow.
• AND The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

Previous experience with or demonstrative ability to:

• Operate a computer, keyboard, and use Microsoft Office products.
• Draft, edit, and send electronic correspondence.
• Navigate internet browsers and conduct research.
• Edit, proofread, and draft memos and other forms of written documents.
• Prioritize multiple assignments in an office environment.
• Effectively communicate with management, peers, clients, and the public.
• Work effectively in a diverse and fast‑paced environment.
• Provide high levels of customer service.
• Operate vehicles for maintenance/repair transport.
• Handle inquiries and complaints promptly and professionally.
• Maintain confidentiality in all aspects of the job.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security Number before attaching any documents. For additional information on Veterans’ Preference and guidance on how to determine if you are eligible,

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

2026-08195