Administrative Assistant 1/ Administrative Assistant Trainee 1/2 - NY HELPS

State University of New York College of Agriculture and Technology at Cobleskill; Village of Cobleskill (NY); On-site; USD 46,000 - 57,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to support the operations of a wellness center. This role involves managing appointments, maintaining electronic medical records, and providing exceptional customer service to students. The ideal candidate will possess strong organizational skills and a background in administrative support within healthcare or academic settings. Join a dynamic team focused on enhancing student wellness and ensuring smooth operations in a vibrant educational environment. This is a fantastic opportunity to make a positive impact while developing your career in administration.

Qualifications

• Two years of experience in administrative support with office software.
• Certification in administrative professional or related field substitutes for experience.

Responsibilities

• Manage student appointments for medical and counseling services.
• Provide excellent customer service by assisting students professionally.

Skills

Organizational Skills

Customer Service

Budget Tracking

Data Entry

Communication Skills

Education

Associate's Degree in Office Administration

Certification in Administrative Professional

Tools

Electronic Medical Records (EMR) System

Office Software (e.g., Word Processing)

Job description

Administrative Assistant 1/ Administrative Assistant Trainee 1/2 - NY HELPS

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Administrative Assistant 1/ Administrative Assistant Trainee 1/2 - NY HELPS

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State University of New York College of Agriculture and Technology at Cobleskill provided pay range

This range is provided by State University of New York College of Agriculture and Technology at Cobleskill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$46,306.00/yr - $56,743.00/yr

Duties Description

The Administrative Assistant 1 for the Beard Wellness Center is responsible for providing administrative support to ensure the smooth and efficient operation of the center. This position plays a key role in managing appointments, maintaining records, assisting with budget tracking, and providing excellent customer service to students seeking health and counseling services. The ideal candidate will have strong organizational skills, attention to detail, and experience in administrative support in a healthcare or academic setting.

Key Responsibilities

Appointment Scheduling and Lobby Management:

Schedule and manage student appointments for medical and counseling services.

Provide oversight for the appointment calendar and schedules for multiple providers

Ensure lobby is open at 8:00 AM.

Electronic Medical Record (EMR) Management

Accurately enter and update student information in the electronic medical records system.

Ensure confidentiality, compliance with regulations regarding student health data, and manage EMR interface with campus systems.

Budget Tracking And Support

Assist in tracking expenditures for the Wellness Center's budget.

Process purchase orders and track inventory of supplies.

Student Assistance And Communication

Serve as the primary point of contact for students seeking appointments or information about available services.

Provide excellent customer service by answering calls, responding to emails, and assisting students in a professional and friendly manner.

Provide general information about the Wellness Center's services and policies.

Ask sensitive screening questions when appropriate to assist in risk management and appropriate service delivery.

General Administrative Support

Perform general clerical duties, including filing, data entry, and preparation of reports.

Assist in organizing and coordinating events, workshops, and outreach activities related to health and wellness.

Manage and maintain office supplies, ensuring the Center is well-stocked and organized.

Liaison Responsibilities

Serve as a liaison between the Wellness Center and Information Technology Services (ITS) to ensure the smooth operation of software, systems, and technical resources.

Coordinate with the Facilities team to ensure the center is well-maintained and that any facility-related issues are addressed in a timely manner.

Forms Development And Process Improvement

Assist in the development and updating of forms, templates, and other administrative and clinical documents to ensure efficient operations and ease of use for students and staff.

Suggest and implement improvements to office processes to increase efficiency and improve service delivery.

Minimum Qualifications

Eligible for appointment from the Administrative Assistant 1 / Administrative Assistant Trainee list, OR

Eligible for reappointment or transfer into the Administrative Assistant 1 / Administrative Assistant Trainee position, OR

Eligible for promotion from the Office Assistant 2 (Keyboarding) position, OR

For Administrative Assistant 1 - Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation,

Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

For Administrative Assistant 1 Trainee - Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

Additional Comments

To apply visit http://cobleskill.interviewexchange.com/jobofferdetails.jsp?JOBID=187817

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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