Probation Officer 2

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 50,294; Full time

Benefits offered by this job

Comprehensive Health Benefits

Paid Time Off

Retirement Plans

Job summary

A local juvenile court in Cleveland is looking for a Probation Officer 2 to supervise youth on probation and support them in achieving positive behavioral changes. Responsibilities include creating case plans, conducting interviews, and presenting cases in court. The ideal candidate will have at least a bachelor's degree in a related field and strong communication skills. Experience with juvenile justice is preferred. This role offers a salary of approximately $50,294.40 and requires a valid driver's license.

Qualifications

• Bachelor’s Degree in a related field is required.
• One year of experience managing a probation caseload preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Supervise cases for youth on probation and develop case plans.
• Conduct interviews and gather social histories in various settings.
• Prepare court reports and present cases in hearings.

Skills

Knowledge of adolescent growth and development

Skills in interviewing

Effective communication skills

Decision making skills

Education

Bachelor's Degree in Social Sciences, Criminal Justice, or related field

Tools

Standard office technology

Job description

Overview

Job Title: Probation Officer 2 Salary Grade: 14

Division/Department: Court Administration/Probation Salary: $50,294.40

Reports To: Probation Manager

Date Posted: 9/19/25

FLSA Status: Non-Exempt

Last Revised: 11/18/24

Benefits of Employment

Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve holidays, vacation time (after 6 months) of three weeks per year for the first eight years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

A Probation Officer 2 works to the best of their ability to reduce the risk of recidivism by working with youth on their caseload with the goal to encourage and invoke behavior change while working to keep the community safe. A Probation Officer II guides a youth and guardian through the probation process. They make appropriate referrals and recommendations based on the identified, individualized needs, and information gathered regarding the youth and family. They work with the family to create and fulfill a probation case plan. The Probation Officer II ensures court guidelines and probation orders are adhered to.

Essential Duties and Responsibilities

• The Probation Officer 2 has responsibilities for investigation of cases and/or supervision of cases.
• Provides services for pre and post-adjudicated youth and their families in a fast-paced, stressful environment in an effort to reduce recidivism and to minimize involvement into the juvenile justice system.
• Interviews youth and families in their home, school, and probation office. Meets and interviews youth in the Detention Center or elsewhere as appropriate to develop a comprehensive social history and to obtain other relevant information for court presentations, and/or for further service planning. Performs in an environment that is fluid, frequently making last minute schedule changes to accommodate clients and professionals.
• Provides ongoing case management services to clients placed on probation including monitoring behavior, and developing, re-evaluating, and modifying case plans, as needed. Uses creative thinking when traditional interventions are not successful.
• Makes articulate, professional, measured oral presentations of cases in court hearings, possibly on a moment’s notice, to Judges and Magistrates. Interprets court orders and makes necessary referrals to collateral agencies.
• Prepares written reports that include case summaries, court reports, follow-up notes, and other correspondence. Reports must be concise, thorough, accurate, and very well written.
• Confers with their supervisor to evaluate case priorities and participate in case consultations.
• Participates on committees to resolve system issues and provide probation services for specialized populations, such as youth with violent behavior, youth with sex offense related cases, and youth with substance abuse concerns.
• Uses analytical skills to identify needs and make appropriate referrals to meet the needs and risks of youth and families, as identified by The Ohio Youth Assessment System and other relevant assessment tools.
• Provides comprehensive case management to youth and families with behavioral health and substance abuse concerns daily.
• Performs other duties as assigned.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility and confidential information that employee comes into contact with while working with probation clients.

Working Conditions

This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally assist in covering hearings or other court meetings of co-workers and team members.

Position requires travel and visiting with clients and family members, having varying working conditions outside of the courthouse. Contact involves occasional exposure to physical injury, illness, or hazards. May occasionally have exposure to unsafe working conditions, people, or elements, and may have to take precautions when performing tasks.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, speak clearly, and hear. The employee must occasionally lift and/or move up to 10 pounds. Must be willing to work in varied weather conditions and long periods of time in a vehicle.

Knowledge, Qualifications, Skills, and Abilities

Demonstrable knowledge of adolescent growth and development, human behavior, and family dynamics. Working knowledge of brokering community resources and an understanding of the juvenile justice system. Skills in interviewing, case assessment and individual counseling. Proven and effective verbal and written communication skills and abilities. Ability to effectively communicate new concepts to youth and families. Ability to make thorough, comprehensive oral presentations in court hearings and in team and committee meetings. Ability to effectively interpret case data and refer youth and families for interventions. Ability to make use of referrals. Exhibits sound and thorough decision making skills. Maintains confidentiality. Establishes and maintains positive working relationships with clients, staff, and the public. Makes use of supervision. Culturally competent. Ability to effectively manage stress. Ability to de-escalate high stress/volatile situations. Works effectively with volatile clients. Problem solves and multi-tasks. Demonstrates professionalism and excellent interpersonal skills. Flexible in work hours to accommodate program needs including, but not limited to, case consultation on an emergency or as needed basis 7 days/week, 24 hours/day, in person or by telephone.

Education and/or Experience

Bachelor’s Degree in Social Sciences, Criminal Justice, Social Work, or a related field.

Prefers candidates with one year of work experience managing a Probation caseload, completion of a Probation internship at the Cuyahoga County Court of Common Pleas Juvenile Division, or related experience.

Licensure or Certification Requirements

Must possess a valid driver's license and continuously maintain automobile insurance in compliance with state law, with a driving record acceptable to the Court's current policies. Must have ready access to a safe functioning automobile with valid registration and insurance.

Any position which requires operating a motor vehicle as an essential duty of responsibility of the position will be subject to a driving record check through the Ohio Bureau of Motor Vehicles. Applicants are required to provide their driver license number upon request. Applicants who possess a driver’s license from a state other an Ohio, or those applicants who have possessed an out-of-state driver’s license at any time during the five years prior to review, must provide a certified copy of his or her out-of-state driving history for at least the five years prior to the review of the applicant’s driving qualifications.

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is 9/26/25.
• Please visit the internal openings page to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants:

• This position will remain posted until filled.
• Please visit the external openings page to view this posting and to complete and submit the Application for Employment.

EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT

Ohio Relay Service 1-800-750-0750