Case Management Clerk

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Paid Time Off

Retirement Plan with Employer Contribution

Job summary

A county juvenile court in Cleveland is seeking a Case Management Clerk responsible for administrative duties, assisting the jurist, and managing court documentation. The ideal candidate must have a high school education and clerical experience, alongside strong communication and customer service skills. This role offers comprehensive benefits and a supportive working environment.

Qualifications

• Must complete pre-employment tests with required scores.
• Ability to organize work and handle challenging situations.
• Knowledge of court procedures and the juvenile justice system.

Responsibilities

• Provide secretarial assistance to the Magistrate.
• Type journal entries and documents accurately.
• Serve as a receptionist for the Magistrate.

Skills

Keyboarding at least 40 WPM

Effective communication

Customer service skills

Education

High school education or equivalent

Job description

Benefits of Employment

Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

A Case Management Clerk is responsible for completing a wide range of administrative duties as required by the Ohio Revised Code and as assigned by their assigned Jurist or the Director of the Clerk of Court. These administrative duties can include, but are not limited to: assisting the jurist in the orderly flow and completion of cases and hearings in accordance with the jurist\'s daily docket and overall case load; ensuring all necessary court proceedings are recorded through the court\'s audio-visual system; swearing in witnesses; processing and maintaining exhibits offered in the courtroom; scheduling hearings and issuing notices to all parties and counsel; and transcribing notes as needed and drafting proposed journal entries for the jurist to review at the conclusion of each hearing. The position requires interaction with Judges, Lawyers, Litigants, and other members of the public.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

• Provides secretarial and clerical assistance to Magistrate in order to communicate accurate information and to facilitate timely movement of people and paperwork through a daily docket.
• Types accurate and timely journal entries, findings of fact, orders, decisions, correspondence and other documents.
• Serves as a receptionist for the Magistrate, answers phone calls, takes messages, responds to inquiries about court docket and procedures, checks in parties and witnesses, and assists the Magistrate in bringing parties and witnesses and case files into the courtroom and schedules appointments.
• Prepares and distributes notice of hearing forms and/or waiver of service forms and witness vouchers.
• Secures Court records, files and other necessary documents for Court hearings and enters location(s) of such documents into appropriate tracking system(s).
• Maintains statistical reports and an accurate filing system of all Court documents and correspondence.
• Enters hearing results, dispositions and other data into the case management systems.
• Performs other duties as required.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Potential exposure to hazardous situations that may occur in the court environment. Must be able to tolerate exposure to evidence and testimony that may be disturbing; clients who may potentially be verbally or physically uncooperative; allergens, such as perfumes and dust. Must be able to work in a fast paced and high volume environment.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, walk, speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must complete and pass pre-employment skills tests with scores of at least 40 WPM on the Keyboarding test and 16/25 on the Spelling test. Skills and knowledge testing will be administered prior to interviews for this position. Position requires the ability to organize work, communicate effectively, and handle challenging situations; requires knowledge of the role of the Magistrate in the juvenile justice system, Court procedures, the importance of journal entries; ability to work with the public and with court staff; telephone communication skills are necessary. Excellent customer service skills are needed for this position.

Education and/or Experience

High school education or equivalent.

AND

Three (3) years’ work experience in a clerical position.

Licensure or Certification Requirements

None

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is 8/21/25.
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants:

• This position will remain posted until filled.
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment.

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