Administrative Assistant

Keystone Cooperative, Inc.; Zanesville (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Paid Time Off

Tuition Assistance

Employee Discounts & Perks

Job summary

Keystone Cooperative, Inc. is seeking an administrative assistant to support the Zanesville branch with customer service and accounts receivable tasks, contract handling, and general clerical duties. You will respond to inquiries, process payments, reconcile paperwork, manage mail, and coordinate with team to keep operations efficient.

A high school diploma and 1–2 years' related experience are preferred. Join a farmer-owned cooperative serving Indiana, Ohio, Michigan and Illinois and enjoy a

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills under tight deadlines.
• Detail oriented with high accuracy.
• Able to multitask effectively.
• Strong analytical skills and pricing calculations.
• Ability to work independently and make decisions.
• Team player who collaborates well.

Responsibilities

• Handle high volume inbound calls professionally.
• Assist with accounts receivable and customer contracts.
• Process payments, orders, and requests accurately.
• Open, file, reconcile and file paperwork.
• Answer phones and route to correct individuals.
• Balance cash drawer daily.
• Assist with special projects as needed.

Skills

Communication skills

MS Office

Organizational skills

Attention to detail

Multitasking

Analytical skills

Independent work

Team player

Education

High school diploma

Office experience

Tools

Microsoft Office Suite

Job description

Job Description Position Overview

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily Compiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

• Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
• Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
• Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
• Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
• Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.

Join a team that invests in you—personally and professionally!

Keystone Cooperative, Inc. is a 100% farmer-owned cooperative serving customers across Indiana, Ohio, Michigan and Illinois. Centered on the valued relationships that have built and grown the cooperative for 100 years, Keystone specializes in energy, agronomy, grain, animal nutrition, and swine production. Headquartered in Indianapolis, Indiana, Keystone serves as a center point in local family farms and rural communities, ensuring today's successes and securing tomorrow's opportunities.