Administrative Assistant

SERVPRO of Vacaville / Dixon; Wilmington (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO Wilmington is hiring an Administrative Assistant to support office teammates and customers by handling tasks, answering phones and emails, and maintaining a positive workplace presence. The role offers a competitive pay rate and opportunities to learn and grow within the SERVPRO franchise network.

The successful candidate will assist with basic admin duties, document handling, and communications while upholding high service standards in a fast-paced environment.

Qualifications

• High school diploma or GED preferred.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.
• Experience in service industry environment is a plus.
• Polite, confident, and excellent customer service skills.

Responsibilities

• Backup support for receptionist in answering phones.
• Receiving loss information & documenting accurate information & scheduling vendors.
• Office administrative duties such as preparing email and written correspondence.
• Perform fundamental daily administrative tasks to assist the office team.
• Send and follow up on required job-related documentation.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Multi-tasking

Problem-solving

Team player

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

NOW HIRING: Administrative Assistant at our Wilmington location.

As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Key Responsibilities

• Backup support for receptionist in answering phones
• Receiving loss information & documenting accurate information & scheduling vendors
• Office administrative duties such as preparing email and written correspondence
• Perform fundamental daily administrative tasks to assist the office team
• Send and follow up on required job-related documentation

Position Requirements

• High school diploma/GED (preferred)
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Able to successfully complete a background check subject to applicable law
• Valid Driver's License

Pay Rate

Competitive pay based on experience

Compensation: $18.00 - $20.00 per hour

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.