Administrative Assistant

MedStar Health; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

MedStar Medical Group is seeking an organized, resourceful Administrative Assistant to support our Hematology-Oncology team at MedStar Georgetown University Hospital. The role provides administrative support to department leaders and physicians to ensure smooth daily operations in a collaborative healthcare setting.

The ideal candidate will be proactive, communicate well, manage competing priorities, and contribute to quality and service-improvement efforts within a physician-led department.

Qualifications

• 2+ years clerical/office experience in healthcare setting preferred.
• High school diploma or GED required; associate degree preferred.
• Transcription and typing skills.
• Proficiency in word processing, spreadsheets and presentations in a Windows environment.
• Strong verbal and written communication skills, plus excellent customer service and telephone etiquette.

Responsibilities

• Provide administrative and clerical support to department leadership and physicians, including managing calendars, scheduling appointments, maintaining staff schedules, distributing mail, and assisting with licensing and credentialing activities.
• Coordinate meetings and events by reserving space, arranging virtual access and refreshments, preparing agendas and materials, recording minutes, and following up on action items.
• Prepare and manage professional correspondence, presentations, memoranda, policies, forms, reports, and other departmental documents while maintaining accurate filing and recordkeeping systems.
• Answer and route telephone calls, respond to routine inquiries, and provide courteous, professional service to patients, staff, providers, and other callers.
• Support departmental operations by entering data, compiling financial or statistical information, coordinating travel and expense reimbursements, and ordering supplies within established guidelines.
• Assist with special projects, provide backup support to office colleagues, and participate in departmental meetings, outreach initiatives, and quality and service-improvement efforts.

Skills

Transcription

Typing

Word Processing

Spreadsheets

Presentations

Verbal Communication

Customer Service

Calendar Management

Telephone Etiquette

Education

High School Diploma

Associate degree

Tools

Microsoft Office

Job description

MedStar Medical Group is seeking an organized, resourceful, and service-oriented Administrative Assistant to support our Hematology-Oncology team at MedStar Georgetown University Hospital.

In this important role, you will provide administrative support to department leaders and physicians, helping ensure that daily operations run smoothly and efficiently. The ideal candidate is a proactive professional who communicates effectively, manages competing priorities with ease, and enjoys contributing to a collaborative healthcare environment.

Primary Duties and Responsibilities:

Provide comprehensive administrative and clerical support to department leadership and physicians, including managing calendars, scheduling appointments, maintaining staff schedules, distributing mail, and assisting with licensing and credentialing activities.

Coordinate meetings and events by reserving space, arranging virtual access and refreshments, preparing agendas and materials, recording minutes, and following up on action items.

Prepare and manage professional correspondence, presentations, memoranda, policies, forms, reports, and other departmental documents while maintaining accurate filing and recordkeeping systems.

Answer and route telephone calls, respond to routine inquiries, and provide courteous, professional service to patients, staff, providers, and other callers.

Support departmental operations by entering data, compiling financial or statistical information, coordinating travel and expense reimbursements, and ordering supplies within established guidelines.

Assist with special projects, provide backup support to office colleagues, and participate in departmental meetings, outreach initiatives, and quality and service-improvement efforts.

Minimal Qualifications:

High school diploma, GED, or equivalent required. Business coursework, administrative or secretarial training, or an associate degree is preferred. An appropriate combination of education, training, and experience will also be considered.

2+ years clerical/office experience preferably in a healthcare setting supporting a leader/administrative function is required.

• Transcription and typing skills.
• Demonstrated proficiency in the use of word processing spreadsheet and presentation software applications in a Windows environment.
• High level of professional verbal and written communication skills.
• Excellent interpersonal communication and customer service skills and good telephone etiquette.