Administrative Assistant

IST Management; Washington (District of Columbia); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Paid holidays

401(k)

Life and disability insurance

Employee Assistance Program

Training and career advancement

Job summary

IST Management seeks a detail-oriented Administrative Assistant in Washington, DC. This full-time role spans administrative support, membership services, database management, events, technology, and basic finance tasks.

The ideal candidate enjoys working with people, learns new systems quickly, and can juggle multiple responsibilities with accuracy and strong customer service.

Qualifications

• Bachelor's degree required.
• Previous administrative, customer service, membership, association, or professional office experience preferred.
• Strong organizational skills, attention to detail, and ability to maintain accurate records.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to learn additional apps.
• Strong written and verbal communication with a professional, customer-focused approach.
• Ability to manage multiple priorities, deadlines, and requests independently and collaboratively.
• Experience supporting meetings, conferences, events, membership organizations, or CRM/database systems is a plus.

Responsibilities

• Provide day-to-day administrative and customer service support to multiple departments and stakeholders.
• Maintain accurate records in member and business databases, including data entry, updates, data cleanup, and committee info.
• Assist members and customers with routine requests, account questions, password assistance, onboarding coordination, dues inquiries, invoicing, and payment follow-up.
• Support conferences, exhibits, meetings, and events, including invitations, attendance tracking, schedules, agendas, materials, speaker coordination, shipments, and onsite support.
• Maintain and update internal web-based resources, software subscriptions, digital media subscriptions, user access information, and related records.
• Assist with basic finance activities including deposits, follow-up on outstanding payments, and documentation.
• Coordinate materials and presentations for organization-wide meetings and perform other admin duties.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Multi-tasking

Record keeping

CRM/Database experience

Education

Bachelor's degree

Tools

MS Office

Job description

Overview

IST Management is seeking a professional, organized, and detail-oriented Administrative Assistant to join our team in Washington, DC. This is a full-time position supporting a professional association environment with responsibilities across administrative support, membership services, database management, events, technology, and basic finance activities.

Overview

IST Management is seeking a professional, organized, and detail-oriented Administrative Assistant to join our team in Washington, DC. This is a full-time position supporting a professional association environment with responsibilities across administrative support, membership services, database management, events, technology, and basic finance activities.

The ideal candidate enjoys working with people, is comfortable learning new systems, and can manage a variety of responsibilities while maintaining a high level of accuracy and customer service. This is a great opportunity for an administrative professional looking for a role with variety, visibility, and the opportunity to support multiple areas of a professional organization.

Schedule

Full-time, Monday through Friday

Location

Washington, DC

Compensation

$28.00 - $30.00 per hour

Benefits Include

• Medical, dental, and vision benefits
• paid time off
• paid holidays
• 401(k)
• life and disability insurance
• Employee Assistance Program
• and opportunities for training, cross-training, and career advancement

Responsibilities

• Provide day-to-day administrative and customer service support to multiple departments and organizational stakeholders
• Maintain accurate individual and organizational records within membership and business databases, including data entry, updates, data cleanup, and committee information
• Assist members and customers with routine requests, account questions, password assistance, onboarding coordination, dues inquiries, invoicing, and payment follow-up
• Support conferences, exhibits, meetings, and other events, including invitations, attendance tracking, schedules, agendas, presentation materials, speaker coordination, shipments, promotional items, and onsite support.
• Maintain and update internal web-based resources, software subscriptions, digital media subscriptions, user access information, and associated records.
• Assist with basic finance and accounting activities, including deposits, outstanding payment follow-up, and maintaining accurate supporting documentation
• Coordinate materials and presentations for organization-wide meetings and perform other administrative duties as needed

Qualifications

• Bachelor's degree required
• Previous experience in an administrative, customer service, membership, association, or professional office environment preferred
• Strong organizational skills, attention to detail, and the ability to maintain accurate records
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, with the ability to quickly learn additional database and web-based applications
• Strong written and verbal communication skills with a professional, customer-focused approach
• Ability to manage multiple priorities, deadlines, and requests while working both independently and collaboratively
• Experience supporting meetings, conferences, events, membership organizations, or CRM/database systems is a plus

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.