Administrative Assistant

Sierra Health + Wellness; Walnut Creek (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Administrative Assistant at Sierra Health + Wellness Centers supports daily operations in a healthcare setting, handling phones, data entry, and scheduling while ensuring HIPAA compliance and confidentiality. Proficiency with Microsoft Office is required, and you will assist with audits, reports, and office purchases as needed.

Ideal candidates have a High School diploma or GED, CPR/First Aid certification, and the ability to travel to multiple locations.

Qualifications

• Must have strong verbal and written communication skills.
• Experience in healthcare or office administration is a plus.
• Familiarity with HIPAA and patient confidentiality requirements.

Responsibilities

• Answer phones and provide information to callers or transfer as needed.
• Assist with implementing office policies and procedures.
• Support audits related to chart notes and regulatory compliance.
• Greet visitors and direct inquiries to appropriate staff.
• Process client payments and generate routine reports (daily/weekly/monthly).
• Maintain confidentiality of patient and staff information and office records.
• Assist Office Manager with ordering and supplies; perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organization

Independent work

Education

High School diploma or GED

Associates degree

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Job Description

The Administrative Assistant is required to demonstrate an understanding of State and local regulations pertaining to the operation of Sierra Health & Wellness Centers. The ability to adapt to Microsoft products such as Word, Excel, and PowerPoint. The Administrative Assistant must have the ability to answer phones and give information to callers, take messages or transfer calls to appropriate individuals.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Answering phones and giving information to callers and or transferring to the appropriate person.
• Assist with implementing all Sierra Health & Wellness operating policies and procedures.
• Assist with the procedures involved in conducting audits pertaining to resident chart notes to ensure compliance with regulatory agency requirements.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Processing of the client’s payments.
• Assist with the generation of daily, weekly, or monthly reports as needed i.e., walk through reports, day to day activity reports.
• Maintain confidentiality relating to intellectual property, policies, client and staff information, strategic plans, goals, and all information pertaining to Sierra Health & Wellness.
• Assist the Office Manager with daily duties, including tracking the office needs regarding ordering/purchasing of office supplies
• Performs other duties as assigned

Competencies

• Verbal and written communication skills.
• Interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail.
• Ability to work independently.

Supervisory Responsibilities

N/A

Work Environment

Office and healthcare setting with clients and other employees present.

• Working indoors primarily and outdoors occasionally.
• Working in close proximity to others.
• May walk on slippery and uneven walking surfaces.
• Excessive continuous noise at times.
• Typical office and computer lab environment.
• Mostly indoor office environment with windows and lights.
• Offices with equipment noise.
• Offices with frequent interruptions.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Attending conferences or training sessions.

Travel Required

• Ability to travel to various office or facility locations.

Affirmative Action/EEOC Statement

Sierra Health and Wellness is an Equal Opportunity Employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PM21

Qualifications

Required education and experience:

• Possess a High School diploma or GED equivalent.
• Familiar with HIPAA/client confidentiality and personal rights.
• Possess CPR/First Aid certification.
• Current TB test and health screen

Preferred Education And Experience:

• Associates degree or bachelor’s degree from an accredited university in related field
• Three to five years of experience in an administrative role.

Additional Eligibility Requirements:

N/A

Work Authorization/security Clearance Requirements

• Valid Driver’s License