Administrative Assistant

CT Lottery Corporation; Wallingford (CT); Hybrid; USD 67,000 - 87,000; Full time

Job summary

Connecticut Lottery Corporation in Wallingford, CT is seeking a highly organized Administrative Assistant to support daily operations. This role provides scheduling, document preparation, data entry, and communications coordination to keep departments functioning smoothly.

Based at our headquarters with limited remote work when business needs allow, the successful candidate will have strong attention to detail, excellent communication, and a customer-focused mindset to contribute to a

Qualifications

• At least four (4) years of experience in office support or secretarial work.
• Strong written and verbal communication; good grammar and editing.
• Ability to manage multiple deadlines and maintain confidentiality.

Responsibilities

• Provide a wide range of administrative support including scheduling and document preparation.
• Handle data entry, correspondence, and communications coordination.
• Prepare reports, budgeting support, and expense tracking.
• Coordinate meetings, travel, and event logistics.
• Assist in office operations, purchasing, and vendor interactions.
• Represent leadership by interpreting policies and handling routine decisions.
• Maintain confidential records and filing systems.

Skills

Professional communication

Interpersonal skills

Customer service

Prioritization

Document handling

Tools

Microsoft Office Suite

Data entry software

Job description

Career Opportunities with Connecticut Lottery Corporation

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Available Salary Range: $67,007 - $86,709/year (hires new to state service start at minimum)

About Us

At the Connecticut Lottery Corporation (CLC), we're more than a lottery, we're a purpose-driven organization committed to delivering entertaining gaming experiences while making a meaningful impact across Connecticut. Through innovation, integrity, and responsible gaming, our nearly 140 employees and more than 2,800 retail partners generated nearly $2 billion in Lottery and Sports Betting sales last year, returning $387 million to support vital state programs.

As we continue to grow and evolve, we're looking for talented team members who are excited to innovate, challenge conventional thinking, collaborate across teams, and help shape what's next.

The Opportunity

The Connecticut Lottery Corporation (CLC) is seeking a highly organized and detail-oriented Administrative Assistant to support daily operations within our team. As CLC continues to evolve in a fast-paced and dynamic environment, this role plays an important part in ensuring our departments function smoothly and efficiently.

The Administrative Assistant will provide a wide range of administrative support, including scheduling, document preparation, data entry, communications coordination, and general office tasks. This position requires strong attention to detail, the ability to manage multiple priorities, and a proactive approach to problem-solving. Reporting to department leadership, this role works closely with internal staff and contributes to a professional, collaborative, and service-oriented workplace.

The ideal candidate will bring exceptional organizational skills, strong communication abilities, and a customer-focused mindset. This is a great opportunity for someone who enjoys helping teams operate effectively and wants to contribute to the success of CLC’s daily operations.

This is a primarily onsite role based at our headquarters in Wallingford, Connecticut. We believe our best ideas come from working together, and we stay highly engaged with our team. At the same time, we recognize the value of flexibility and support a work environment that includes limited remote work when business needs allow.

DUTIES AND RESPONSIBILITIES

Advanced Administrative Support

• Perform complex administrative tasks using computers, tablets, and electronic equipment, including formatting and typing correspondence, reports, bills, drafts, and other documents from rough copy, transcription, or dictated notes.
• Proofread materials for accuracy, content, grammar, punctuation, and spelling.
• Edit documents to ensure clarity and alignment with organizational standards.

Records & Information Management

• Design and/or maintain efficient office filing systems, including confidential records..

Correspondence & Communication

• Compose detailed, complex letters and memoranda on behalf of the department, including explanations of policies, procedures, and practices.
• Serve as a communication resource, ensuring accurate and professional messaging.

Report Development & Analysis

• Research and compile information from various sources to prepare statistical or narrative reports.
• Analyze data and provide recommendations when appropriate.

Interpersonal & Leadership Support

• Represent the manager by interpreting established policies and procedures.
• Troubleshoot issues and relieve the manager of administrative details.
• Make decisions within delegated authority in the manager’s absence.

Workflow & Process Coordination

• Screen incoming correspondence to determine required actions and recommend responses.
• Assist in coordinating departmental workflows.

Meeting & Event Coordination

• Arrange and coordinate meetings, including space, technology, and materials.
• Prepare agendas, charts, graphs, reports, and presentation materials.
• Take meeting notes or minutes and prepare finalized documentation.
• Manage travel arrangements and expense reports.

Office Operations & Management

• Authorize purchases and payments within defined limits.
• Assist with departmental budgeting, including documentation, monitoring, and reporting.
• Develop office and departmental procedure manuals.
• Assist in interviewing, training, and, if applicable, supervising office support staff.

Related duties as assigned.

QUALIFICATIONS

Experience

At least four (4), years of experience in office support or secretarial work.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Office administration and management practices
• Departmental and unit policies and procedures
• Grammar, punctuation, spelling, and business communication standards
• Business mathematics

Skills in:

• Professional written and verbal communication
• Interpersonal and customer service interactions

Ability to:

• Operate office equipment, including computers, tablets, and related technology
• Use office software suites effectively
• Prioritize tasks and manage multiple deadlines
• Maintain confidentiality and handle sensitive information

Offer of employment is subject to Department of Consumer Protection licensing requirement and in accordance with re-employment and SEBAC rules.

ADDITIONAL INFORMATION

This job description is not intended to be an all-inclusive list of duties, functions, or responsibilities. An incumbent in this position may be assigned additional related duties as necessary to support the Corporation’s business objectives.

The Connecticut Lottery Corporation (CLC) is an Affidant Action/Equal Opportunity Employer that does not tolerate unlawful discrimination or harassment. The CLC follows all applicable employment laws.