Administrative Assistant

Community Interface Services; Vista (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

40 hours per week, Monday-Friday

Low-cost medical, dental, vision, and

Paid time off

Paid Holidays

Training opportunities

Retirement plan

Company issued iPhone and laptop

Job summary

Community Interface Services is seeking a full-time Administrative Assistant for our North County office to provide phone and email customer service, manage office operations, and support program participants and stakeholders.

The ideal candidate will have a High School Diploma with 1 year of office experience, strong Microsoft Office skills (Excel, Outlook, Word), and a team-oriented attitude ready to handle multiple platforms and projects in a nonprofit setting.

Qualifications

• High School Diploma with one year of experience in a customer service or office setting.
• Proficiency in Excel, Outlook, and Word; experience using databases preferred.

Responsibilities

• Provide phone and email customer service to program participants, families, and stakeholders.
• Oversee the upkeep of the North County office space and create a welcoming environment.
• Navigate multiple online platforms and electronic case management systems alongside Microsoft Office for administrative tasks.
• Work on special projects as needed.
• Maintain confidentiality and adhere to ethical standards in all business activities.
• Collaborate effectively within a team and assist others as needed.

Skills

Customer service

Office administration

Excel

Outlook

Word

Databases

Education

High School Diploma

Tools

Microsoft Office

Job description

Want challenging work in an organization that makes a difference? Community Interface Services, a nonprofit that serves people with developmental and intellectual disabilities is currently seeking a full-time Administrative Assistant in our North County office. If you would like to bring your skills into the nonprofit sector, this role may be a fit for you!

WHO WE ARE

Community Interface Services is a non-profit organization that has empowered adults with intellectual and developmental disabilities since 1983. Our mission is to provide quality, individualized, community-based support and training in employment, housing, community living, and other related services.

Key responsibilities include:

• Provide phone and email customer service to program participants with intellectual/developmental disabilities, their families, and other stakeholders such as businesses or vendors that work with our services. Develop rapport by communicating positively and professionally.
• Oversee the upkeep of our North County office space, and create a welcoming environment for all who walk through our doors.
• Learn to navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks such as copying, scanning, faxing, filing, and document processing.
• Work on a variety of special projects as needed.
• Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
• Work effectively in a team environment, quickly learning a variety of programs and helping others as needed

The ideal candidate will have:

• High School Diploma (some college preferred) plus one year of experience in a customer service or an office setting
• Working knowledge of Excel, Outlook, and Word; experience using databases preferred.
• Flexibility, openness and ability to adapt to change.
• Strong attention to detail and organizational skills and ability to process a high volume of numerical transactions accurately and effectively.
• Dependable and reliable; able to follow through on commitments.
• Strong communication and customer service skills
• A car in safe working order, vehicle insurance, a valid CA driver's license, and at least 2 years of driving experience.

Benefits:

As a Top Workplace voted by the San Diego Union Tribune for six years running, Community Interface Services strives to be an inclusive, supportive work environment. We offer a wide variety of benefits such as:

• The opportunity to do challenging and meaningful work that makes a difference and improves people's lives
• Excellent professional development and career growth opportunities
• A warm and supportive culture with people who truly care about you
• 40 hours per week, Monday-Friday schedule
• Very low-cost medical, dental, vision, and life insurance
• Generous amounts of paid time off, including sick and personal leave
• Paid Holidays
• Paid initial and ongoing training
• Unique retirement plan that we contribute to on your behalf
• Company issued iPhone and laptop
• And much more!

Starting pay range is $23-25 per hour, depending on education and experience, with opportunities for pay increases!

Non-Profit Organization - Your Work Will Make a Difference!

Community Interface Services is an Equal Opportunity Employer.