Area Manager - Enhanced Behavioral Support Program

Options For All; San Diego (CA); On-site; USD 69,000 - 85,000; Full time

Job summary

Options For All, based in San Diego, seeks an experienced Area Manager to oversee our nonprofit program. You will hire, supervise, and develop frontline staff, manage budgets, and ensure high-quality service delivery.

You’ll build partnerships with regional centers, track performance, and report on operations. The role requires travel within the region and a bachelor’s degree, plus strong leadership and communication skills.

Qualifications

• Bachelor’s Degree required.
• Excellent verbal and written communication; strong grammar and vocabulary.
• Proficient use of Microsoft Office and standard office systems.

Responsibilities

• Client Management: develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.
• Program Management: gather and submit required operational reports, manage budgets and expenditures, maintain records, ensure audits and QA compliance.
• Coaching and Mentoring: conduct interviews, supervise and support staff, coordinate training, and manage performance.

Skills

Effective communication

Resilience

Microsoft Office

Education

Bachelor’s Degree

Master’s degree

CPR/First Aid Certification

Fluency in a foreign language

Job description

Job DetailsLevel: ExperiencedJob Location: San Diego ECE - San Diego, CA 92104Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $77,015.00 - $77,015.00 Salary/yearJob Shift: DayJob Category: Nonprofit - Social Services

Why join our team

At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.

Reporting to the Director of Programs, the Area Manager is responsible for the performance, management and oversight of their assigned program. Duties include hiring, supervising and developing frontline staff and case managers, managing program budgets to meet or exceed targets, cultivating successful relationships with internal and external stakeholders to maximize program efficiency, and ensuring a consistent brand of high-quality service delivery.

Why you’ll love it here

At Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.

When you join our team, you can expect:

• A supportive team environment
• Meaningful work that makes a difference
• An inclusive culture where you belong
• Opportunities to learn and grow
• Flexible scheduling to support work-life balance

Your benefits start on Day 1:

• 100% company-paid medical, dental, and vision coverage for employees
• Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical
• Retirement savings plan with up to a 5% company match
• Mileage reimbursement for work-related travel
• Paid vacation, sick time, and paid holidays, including your birthday
• Student Loan Repayment Assistance Program

What you’ll be doing

Client Management

• Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.
• Enter referrals into OFA’s client referral system.
• Determine client eligibility and fit for the program.
• Schedule and hold initial and ongoing ISP meetings.
• Monitor client attendance and service quality.
• Review incident reports and ensure compliance with reporting requirements.
• Develop community partnerships and enrichment activities.

Program Management

• Gather and submit required operational reports.
• Manage program budgets and expenditures.
• Maintain accurate service, authorization, and billing records.
• Ensure compliance with audits, safety drills, and quality assurance requirements.
• Participate in outreach and community events.

Coaching and Mentoring

• Conduct interviews and hiring activities.
• Supervise and support direct reports.
• Ensure staff training, compliance, scheduling, and performance management.
• Approve timecards, expenses, and personnel actions.
• Coordinate with HR on investigations and corrective actions.

What we’re looking for

We are looking for someone who is compassionate, dependable, and ready to make a positive impact.

Qualifications

• Bachelor’s Degree
• Effective communication verbally and in writing, with proficiency in grammar, punctuation, and vocabulary
• Proficient use of basic office equipment, Microsoft Suite, and required systems (Videoconferencing, database management system, etc.)
• Resilience, with the ability to respond quickly to changing ideas, responsibilities, expectations, trends, and strategies.

Preferred Qualifications

• Master’s degree
• Strong personnel management experience
• Fluency in a foreign language
• CPR/First Aid Certification

Employment Requirements

• Acceptable driving record.
• Ability to travel within and throughout the region where services are provided.
• Ability to travel in and throughout the state as needed to attend meetings.
• Successful completion of background check.

Physical Demands & Work Environment

This position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.

Equal Opportunity and Accommodation

Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Ciara Quinones at [e-mail].