Administrative Assistant

City and Borough of Juneau; United States; Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Telework after one year

Parking is provided (paid/covered)

Job summary

City and Borough of Juneau is seeking an Administrative Assistant to join the Community Development Department, supporting the Director and a small team. The role focuses on professional office tasks, document proofreading, and strong customer service for internal and external partners.

You will assist with planning commission duties, maintain calendars, manage communications, and help implement permitting workflows while coordinating with the City Clerk’s Office and other departments.

Qualifications

• Proficiency in word processing, spreadsheets, and email is essential.
• Experience with Govern or Tyler Tech is desirable but learnable on the job.
• Excellent proofreading skills and strong attention to detail, touch typing required.
• Effective communication and collaboration with coworkers are essential to ensure tasks are completed efficiently.
• Strong time and task management skills to meet deadlines.

Responsibilities

• Provide administrative support for the Community Development Department under the Director, as part of a team.
• Support the Planning Commission with public notices, editing, and proofreading of legal documents, staff reports, and agendas.
• Assist with development and implementation of workflows for permitting system.
• Interact with City Clerk’s Office and other CBJ departments on day-to-day activities.
• Handle emails, phones, supplies, and deliver excellent customer service.
• Maintain multiple calendars to arrange and track meetings and deadlines.

Skills

Proofreading

Touch typing

Effective communication

Time management

Collaboration

Education

High School diploma or equivalent

Tools

Govern

Tyler Tech

Job description

Department: Community Development

Division: Administration

Job classification: Administrative Assistant

Posting type: Open

Categories: Administration, Administrative Assistant, Community Development, Customer Service, Records Management, Office and Administrative Support

Summary

The Community Development Department is hiring an Administrative Assistant to join our energetic team, helping fulfill our mission to facilitate sustainable development in Juneau.

Knowledge

• Proficiency in computer functions such as word processing, spreadsheets, and email is essential.
• Experience working with software programs such as Govern or Tyler Tech is desired, but can be learned on the job as needed.

Skills

• Excellent proofreading skills and strong attention to detail, proficiency in touch typing is required.
• Effective communication and collaboration with coworkers are essential to ensure tasks are completed efficiently.
• Candidates should possess strong time and task management skills, ensuring productivity and the ability to meet deadlines.

Abilities

• Ability to multi-task and prioritize, especially in the face of frequent interruptions, is key.
• Must maintain a professional and courteous demeanor when interacting with customers, both internal and external.
• Ability to comprehend and fulfill legal, departmental, and other requirements.

Benefits

We are committed to professionalism and career enhancement, while also sustaining a routine that supports life outside of work. This position works a 37.5-hour week, with flexibility to meet scheduling needs or requests, and is eligible for telework and remote work scheduling options after one year, subject to supervisor approval.

Working Hours and Location

This position works Monday through Friday from 8:00 AM to 4:30 PM, with weeknight evening hours twice a month to support the Planning Commission (typically the second and fourth Tuesday each month). The office is in the Marine View Building in downtown Juneau, near City Hall (paid, covered, parking is provided).

Examples of Duties

• The Administrative Assistant (AA) provides administrative support for the Community Development Department (CDD) of the City and Borough of Juneau (CBJ). This is an entry level position, working under the direction of the department Director, as part of a team with the Administrative Officer and Administrative Coordinator.
• The position is the primary support staff for the Planning Commission, responsible for public notices, editing and proofreading legal documents, staff reports, and agendas, creating meeting packets, and other tasks related to cases.
• The AA assists with the development and implementation of workflows and procedures related to the permitting system.
• The AA assists the staff in the day-to-day activities of CDD and regularly interacts with the City Clerk’s Office and other CBJ departments.
• Routine duties may include writing and responding to emails, answering phones, managing office supplies, and providing excellent customer service both internally and externally.
• The AA uses and maintains multiple calendars to arrange and track meetings and deadlines.
• This position requires a great deal of desk and computer work, including reading and reviewing documents, typing, and data entry.
• The AA delivers, retrieves, and distributes department mail and other items daily.
• The AA occasionally runs errands, shops for supplies, and performs additional duties as assigned.

Qualifications

Education: High School graduation or the equivalent.

Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

Substitution: Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.

Other: A valid Driver’s license at time of appointment and for continued employment.

Hiring Manager Contact

Hiring Manager: Emmanuel Lebbie

Phone Number: [phone] Ext 4119

Email: [e-mail]