Account Relationship Manager

Keystone Cooperative, Inc.; United States; In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellness

401(k) with company match

Paid time off

Descrizione del lavoro

Keystone Cooperative, Inc. is seeking an account-focused agricultural sales professional to serve as the primary resource for customers on Keystone’s Elite AGx and the Connect platform, delivering Keystone’s value as a trusted partner.

You will work with producers to understand goals and drive adoption of technology. Based in Indiana area, this full-time role requires 1-3 years of ag sales experience, strong communication, and willingness to travel.

Competenze

• Bachelor’s degree in agriculture or related field, or equivalent experience.
• 1–3 years of relevant ag sales experience and customer interaction.
• Strong communication, interpersonal and organizational skills.

Mansioni

• Develop deep knowledge of customers’ initiatives, goals and strategies.
• Utilize AGx, Connect and other tools to interpret information and make recommendations.
• Develop and review Customer Account Plans with Sales Lead and Regional Director.
• Position and sell Keystone products during on-site and remote interactions.
• Maintain account records and communicate progress with Operations daily.
• Collaborate with cross-functional teams on account developments.

Conoscenze

Agricultural sales

Customer relationships

Communication skills

Travel willingness

MS Office

Product portfolio knowledge

Formazione

Bachelor’s degree in agriculture

Strumenti

MS Office suite

Company software

Descrizione del lavoro

Job Description Overview

This position is responsible for communicating the value we bring to a customer and ensuring that those values are delivered and realized by our customers. This position delivers on Keystone’s promise of being the farmer’s trusted business partner. This includes being the primary resource for customers regarding current and future technologies via Keystone’s Elite AGx and the Connect platform.

Duties and Responsibilities

• Gain in-depth knowledge and insight of assigned customers’ initiatives, goals, and strategies through regular interaction with all levels within the customer’s operation, including understanding the producer’s business drivers, strategy and buying practices
• Utilize AGx, Connect and other tools to assist customers in interpreting information and make sound recommendations
• Ask good questions to understand customer’s strategy and adapt our offering to best fit the customer’s goals.
• Ensure objectives and targets of the producers are met by the development of a Customer Account Plan.
• Incorporate regular review of plan with Sales Lead, Regional Director and Operational team to identify, evaluate and respond to key business issues of the accounts and provide ultimate service to the customer
• Detail, position and sell Keystone products and services during on-farm calls, telephone calls, text messaging and other formats to achieve communication style desired by customer
• Set and achieve sales volumes, profit margins and other goals for each assigned account.
• Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets
• Communicate with Location Manager and Operations daily on account progress, account service and potential issues or opportunities with assigned accounts.
• Cooperate with decision makers and operational individuals within different businesses (Grain, Agronomy, Energy and Swine & Animal Nutrition) on all account developments
• Provide customer service and act as one of the primary points of contact for customers, including resolving customer issues and complaints
• Develop work habits that create, build and support the go-to-market strategy within the organization.
• Adapt to and communicate changes in strategies to key stakeholders.

Skills and Qualifications

• 1-3 years of relevant ag sales experience
• Basic understanding of crop production, including basic agronomics
• Strong written, verbal and interpersonal communication skills including the ability to build and maintain successful business relationships
• Excellent organizational skills and ability to work well within strict time frames, despite numerous interruptions
• Capable of learning diverse product portfolios, margin expectations and deliver profitability to company and farmer-owners
• Strong analytical skills and ability to accurately calculate information
• Ability to work independently and make appropriate decisions.
• Must be willing to work hours necessary to be successful and travel as needed
• Proficient with MS Office suite and company specific software.
• Ability to understand and utilize additional technological tools and resources.

Education and Experience

Bachelor’s degree in an agricultural-related field is preferred; or a combination of education and/or experience

Benefits

• Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
• Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
• Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
• Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
• Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.

About Keystone Cooperative

Keystone Cooperative, Inc. is a 100% farmer-owned cooperative serving customers across Indiana, Ohio, Michigan and Illinois. Centered on the valued relationships that have built and grew the cooperative for 100 years, Keystone specializes in energy, agronomy, grain, animal nutrition, and swine production. Headquartered in Indianapolis, Indiana, Keystone serves as a center point in local family farms and rural communities, ensuring today's successes and securing tomorrow's opportunities.