Administrative Assistant

AEP Generating Company; United States; On-site; USD 31,000 - 38,000; Full time

Job summary

American Electric Power is seeking an administrative support professional to perform routine duties within the assigned area under supervision. You will process documents, manage files, answer phones, and assist in generating reports to support daily operations.

Responsibilities include data entry, mailing tasks, and using office equipment. Candidates should have a high school diploma and at least two years of administrative experience.

Qualifications

• High school diploma or GED.
• Two years of administrative work experience.
• Proficiency with computers and office software.
• Ability to communicate effectively with coworkers and customers.
• Strong data entry and filing skills.

Responsibilities

• Perform basic, routine administrative duties following standard procedures.
• Assist with document processing and compiling reports.
• Answer phone, take messages, and handle mail.
• Enter data and operate office equipment.

Skills

Administrative support

Effective communication

Data organization

Problem solving

Telephone handling

Education

High school or GED

Tools

Office software

Office equipment

Job description

Job Summary

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

What You’ll Do

Major responsibilities

Under immediate supervision, perform basic, routine administrative duties, following well defined, standard procedures, assist with document processing, assist in compiling special reports and request information from other areas, assist in filing and retrieval of information in both hard copy and electronic formats, answer telephone, take messages, communicate via electronic mail as necessary, receive and distribute incoming and outgoing mail, use keyboard (computer/typewriter) to enter data, perform calculations and/or retrieve information, operate a wide variety of electronic and mechanical office equipment.

Communication and interpersonal skills

Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and/or customers outside work area, answers phone calls clearly and with a friendly, helpful tone, records messages accurately with appropriate information, works effectively and productively with others, actively helps others with assignments as necessary to maintain department productivity.

Customer focus

Answers customer questions but knows when appropriate to refer questions or issues to others, actively learns the function of the department and each employee responsibility to assist customers more effectively, exhibits concern and sensitivity to others.

Problem solving and initiative

Applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level. Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. Displays good analytical and problem solving skills Demonstrated proficiency with computers and the use of office-oriented software products.

What You’ll Need

Education requirements are listed below

High school or GED

Work Experience requirement listed below

Two years of administrative work experience.

What You’ll Get

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do! At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-003

Compensation Range: $22.14 - $27.67

The Physical Demand Level for this job is:

S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Comprehensive Company Overview

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.

EEO Statement

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.