Our established CPA firm is seeking a full-time Administrative Assistant to support client service, document management, data entry, and daily office operations. This hands-on position is ideal for someone who is organized, comfortable with technology, and eager to grow in a professional accounting environment. Strong attention to detail, professionalism, and discretion when handling confidential information are essential. QuickBooks experience is helpful but not required.
Key Responsibilities:
- Client Records: Create, maintain, and update client information in our CRM system.
- Document Management: Scan, organize, and electronically file incoming mail, client records, and tax documents.
- Bookkeeping Support: Assist with recording transactions, reconciling accounts, and maintaining accurate financial records for multiple clients.
- Tax Return & E-Filing Support: Assist with tax software data entry, document processing, and electronic filing procedures, with appropriate training and supervision.
- Client Communication: Answer phone calls and emails professionally, respond to routine inquiries, and direct questions to the appropriate team members.
- Billing Support: Prepare invoices, send billing statements, and track client payments.
- Administrative Support: Schedule appointments, maintain digital and physical filing systems, and assist with daily office needs and team workflow.
- Confidentiality: Protect sensitive client and firm information with care and discretion.
- Process Improvement: Suggest ways to streamline administrative tasks and client service processes, including opportunities for automation.
Required Qualifications:
- Strong attention to detail and accuracy in data entry and document handling.
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- Ability to learn and navigate CRM systems and other software platforms.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and stay organized in a fast-paced environment.
- Sound judgment when handling confidential information.
- Ability to work independently and collaboratively.
Preferred Skills & Experience:
- Experience in a CPA firm, accounting office, or administrative support role.
- Familiarity with QuickBooks, tax software, or client portals.
- Experience assisting with electronic filing procedures.
- Interest in learning bookkeeping and tax-related support tasks.
- Initiative and a willingness to improve office processes and workflows.
Location & Schedule:
- Location: Syosset, NY
- Hours: Full-time, Monday–Friday, 9:00 AM–5:30 PM.
- Additional Hours: Additional hours may be required during tax season and around filing deadlines.