Administrative Assistant

Worldnet Solutions, Inc.; St. Louis (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health and Dental insurance

Paid Time Off (PTO)

Retirement plan

Job summary

Worldnet Solutions, Inc. in St. Louis, MO is seeking an organized, proactive Account Manager to support pre-sales coordination and ongoing account management.

This in-office role focuses on handling inbound inquiries, gathering requirements, and logging all activities in the CRM to keep the pipeline moving. You will also support existing accounts by tracking renewals, capturing notes, and ensuring seamless handoffs between leadership and execution, maintaining a customer-facing, discreet

Qualifications

• Strong organizational skills to manage multiple priorities and schedules.
• Excellent written and verbal communication with a customer-facing tone.
• Ability to handle sensitive information with discretion and professionalism.
• Comfort coordinating with internal teams and leadership to ensure timely delivery.

Responsibilities

• Coordinate inbound client inquiries and gather initial requirements for quotes or proposals.
• Log contact details and activities into the CRM to keep the pre-sales pipeline moving.
• Prepare materials for quotes or proposals and schedule calls with clients.
• After lunch, support existing accounts by tracking key dates and renewals and capturing notes.
• Ensure smooth handoffs between leadership and internal execution and close follow-ups.

Skills

CRM proficiency

Proactive communication

Attention to detail

Relationship management

Tools

CRM software

Job description

You start your day by reviewing your activities, calendar, and priorities for the day. You check for upcoming meetings, confirm attendees, and make sure all agendas, documents, and notes from previous meetings are ready to go. Before the first call even begins, you’ve already drafted a clear email response to a customer inquiry and updated the day's activities. You are the operational engine that keeps the workflow focused, efficient, and running smoothly.

Pre-Sales & Customer Coordination

An inbound inquiry comes in from a prospective client interested in our services. Instead of letting it sit in an inbox, you jump right on it. You gather initial requirements, pull together materials for an upcoming quote or proposal, and coordinate a call. You log every contact detail and activity note into the CRM so nothing slips through the cracks, ensuring our pre-sales pipeline keeps moving without a hitch.

Account Management & Keeping the Ledger

Location: St. Louis, MO (In-Office)

On a typical Tuesday morning...

You start your day by reviewing your activities, calendar, and priorities for the day. You check for upcoming meetings, confirm attendees, and make sure all agendas, documents, and notes from previous meetings are ready to go. Before the first call even begins, you’ve already drafted a clear email response to a customer inquiry and updated the day's activities. You are the operational engine that keeps the workflow focused, efficient, and running smoothly.

Pre-Sales & Customer Coordination

An inbound inquiry comes in from a prospective client interested in our services. Instead of letting it sit in an inbox, you jump right on it. You gather initial requirements, pull together materials for an upcoming quote or proposal, and coordinate a call. You log every contact detail and activity note into the CRM so nothing slips through the cracks, ensuring our pre-sales pipeline keeps moving without a hitch.

After lunch, your focus shifts to supporting existing accounts. You track key dates, upcoming account renewals, and pending action items across internal teams. When the salesperson makes a commitment on a customer call, you are the one capturing the notes, setting the reminders, and ensuring the handoff between leadership and internal execution is seamless. Your extreme attention to detail means account records are always up-to-date and every single commitment is completed on time.

Who Succeeds in This Timeline?

If you are looking for a routine corporate gig where you are just a number, this isn't it. We are a tight-knit team where your work directly impacts local businesses every single day.This isn't a passive desk job where you sit back and wait to be handed a list of tasks. To thrive in this role, you need to be a naturally proactive operator who takes pride in anticipating needs, communicating with a polished, customer-facing tone, and handling sensitive, high-level information with discretion.

You will love this role if you get a sense of satisfaction from bringing order to chaos, mastering software tools quickly, and keeping a high-velocity environment organized down to the smallest detail.

What We Offer

In exchange for your high-level organization, proactive drive, and executive support, we offer a supportive, collaborative environment where your contributions directly drive the company's success, along with:

• Competitive salary
• Health and Dental insurance
• Paid Time Off (PTO)
• Retirement plan