Administrative Assistant

Loews Hotels; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Training & development

Tuition reimbursement

Employee meals

Hotel discounts

Job summary

Loews Hotels & Co in St. Louis is seeking an Executive Assistant to the General Manager to manage the GM's schedule, visitors, calls and mail, and to support day-to-day administration of the Executive Office.

The role requires experience supporting senior executives, strong communication, proficiency in Microsoft Office, and familiarity with hotel operations and systems such as ADACO, HotSOS and OPERA PMS. A flexible schedule including weekends and holidays is expected.

Qualifications

• Excellent oral and written communication skills.
• Previous office experience working with senior executives.
• Knowledge of all aspects of hotel operations.
• Proficient in Microsoft Office Programs.
• Typing speed sixty-five WPM +.
• Able to work a flexible schedule, including weekends and holidays.
• Previous office experience in a hotel environment.
• Working knowledge of ADACO,HotSOS and OPERA PMS.

Responsibilities

• Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
• Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as needed
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Provides information by answering questions and requests both internally and externally
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Skills

Executive support

Office administration

Microsoft Office

Communication skills

Hotel operations

ADACO

HotSOS

OPERA PMS

Typing 65 WPM+

Flexible schedule

Tools

ADACO

HotSOS

OPERA PMS

Job description

Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Discounted Parking including game days & special events
• Complimentary meals in Team Member Café while working
• Discounted perks for Ballpark Village and St. Louis Cardinals Store
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

This position reports to the General Manager for the hotel and is responsible for all aspects of the day to day administration of the General Manager and Executive Office. Perform a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Job Specific

• Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
• Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as needed
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Provides information by answering questions and requests both internally and externally
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
• Contributes to team effort by accomplishing related results as needed
• Provides the highest level of integrity and confidentiality
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with Loews Hotels standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with Loews Hotels standards, policies and rules
• Recycles whenever possible
• Remains current with Loews Hotels information and changes
• Complies with Loews Hotels uniform and grooming guidelines

Qualifications

• Excellent oral and written communication skills
• Previous office experience working with senior executives
• Knowledge of all aspects of hotel operations
• Proficient in Microsoft Office Programs
• Typing speed sixty-five WPM +
• Able to work a flexible schedule, including weekends and holidays
• Previous office experience in a hotel environment
• Working knowledge of ADACO,HotSOS and OPERA PMS