Administrative Assistant

Express Employment Professionals - Cincinnati East; Springfield (OH); On-site; USD 42,000 - 50,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Springfield, OH is seeking an Administrative Assistant to support safety, compliance, training, and contractor management activities. This role focuses on documentation, coordinating multiple priorities, and providing excellent customer service both internally and externally.

The ideal candidate is highly organized with strong communication skills and proficiency in Microsoft Office.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Self-starter with the ability to work independently.
• Proficiency in Microsoft Excel, Word, Outlook, and other business software platforms.
• Ability to learn and navigate multiple compliance and contractor management systems.
• Strong attention to detail and accuracy.
• Professional customer service skills.
• Ability to prioritize deadlines in a fast-paced environment.

Responsibilities

• Prepare and report HSE metrics on quarterly and annual schedules for the United States, Canada, and Mexico
• Upload and maintain compliance documentation, including OSHA logs, workers' compensation records, insurance documents, and other required records
• Respond to inquiries from customers and internal departments regarding compliance and contractor management requirements
• Coordinate new client requests and contractor management subscriptions
• Maintain and distribute insurance and compliance documentation
• Forward client documentation and training requirements to field personnel
• Process online training requests, including urgent requests as needed
• Maintain training records and supporting documentation
• Coordinate annual COI renewals for a large volume of clients
• Communicate compliance changes that may affect access to customer sites
• Provide general administrative support to safety and compliance programs

Skills

Verbal & written communication

Organization & multitasking

Self-starter

MS Office (Excel, Word, Outlook)

Systems navigation

Attention to detail

Customer service

Deadline prioritization

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Administrative Assistant – Safety & Compliance

Location: Springfield, OH
Schedule: Full-Time, On-Site
Pay: Based on Experience

We are seeking a highly organized Administrative Assistant to support safety, compliance, training, and contractor management activities. This role is ideal for a detail-oriented professional who enjoys working with documentation, managing multiple priorities, and providing excellent internal and external customer support.

Key Responsibilities

• Prepare and report Health, Safety, and Environmental (HSE) metrics on quarterly and annual schedules for the United States, Canada, and Mexico
• Upload and maintain compliance documentation, including OSHA logs, workers' compensation records, insurance documents, and other required records
• Respond to inquiries from customers and internal departments regarding compliance and contractor management requirements
• Coordinate new client requests and contractor management subscriptions
• Maintain and distribute insurance and compliance documentation
• Forward client documentation and training requirements to field personnel
• Process online training requests, including urgent requests as needed
• Maintain training records and supporting documentation
• Coordinate annual Certificate of Insurance (COI) renewals for a large volume of clients
• Communicate compliance changes that may affect access to customer sites
• Provide general administrative support to safety and compliance programs

Qualifications

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Self-starter with the ability to work independently
• Proficiency in Microsoft Excel, Word, Outlook, and other business software platforms
• Ability to learn and navigate multiple compliance and contractor management systems
• Strong attention to detail and accuracy
• Professional customer service skills
• Ability to prioritize deadlines in a fast-paced environment

Preferred Experience

• Administrative, office support, safety, compliance, or contractor management experience
• Experience maintaining records, tracking documentation, and processing business-related requests
• Experience working with insurance, training, or compliance documentation is a plus

What We're Looking For

• A dependable professional who follows through on tasks
• A strong communicator who can work with both internal teams and external clients
• Someone who takes pride in organization, accuracy, and customer service
• An individual capable of managing multiple projects while meeting deadlines