Administrative Assistant

BELL BANK; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Bell Bank in Phoenix, AZ seeks a detail-oriented Administrative Assistant to support agency operations with clerical tasks, license tracking, and education notifications.

You will handle mail for remote staff, assist with events and maintain procedure manuals, while upholding Bell Bank's policy standards and customer service focus.

0-2 years experience, proficiency in Microsoft Office, strong communication, and the ability to multitask in a fast-paced environment are desired.

Qualifications

• 0-2 years of relevant experience.
• Proficient with Microsoft Office products and strong data-entry skills.
• Clear, concise oral and written communication; strong interpersonal skills.
• Customer service focus with a professional image.
• Ability to handle multiple tasks, set priorities and stay poised under pressure.

Responsibilities

• Track producer and agency insurance licenses.
• Manage continuing education notifications to licensed employees.
• Coordinate mail and paperwork for remote employees.
• Assist with agency-wide events and organize volunteer opportunities.
• Assist with testing current workflows/procedures, maintaining the procedure manual, auditing workflows/procedures and assigning training plans as needed.
• Assist in general office duties as requested and needed.

Skills

Data entry

Customer service

Communication skills

Multitasking

Tools

Microsoft Office

Job description

This position will assist with a variety of clerical and administrative duties for efficient operation of the agency.

Responsibilities

• Track producer and agency insurance licenses.
• Manage continuing education notifications to licensed employees.
• Coordinate mail and paperwork for remote employees.
• Assist with agency-wide events and organize volunteer opportunities.
• Assist with testing current workflows/procedures, maintaining the procedure manual, auditing workflows/procedures and assigning training plans as needed.
• Assist in general office duties as requested and needed.

Bell Bank Culture, Policy and Accountability Standards

• Know and live Bell Bank’s values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Education, Experience, and Other Expectations

• 0-2 years of relevant experience.

Knowledge, Skills, and Abilities

• Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills.
• Clear and concise oral, written and interpersonal communication skills.
• Customer service focus presenting a positive, professional image.
• Ability to handle multiple tasks, set priorities and remain poised under pressure.

Company Information

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Bell Bank was founded in 1966 and is headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $14 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune. If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• Paying it forward

Our Bottom Line:

Happy Employees! Happy Customers!

In addition to salary, Bell Bank offers a comprehensive benefits package including, healthcare, (medical, dental, vision) employee stock ownership program, and 401(k) contribution and profit-sharing plan. All benefits are subject to eligibility requirements.

Bell Bank

Equal Opportunity Employer

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