Senior Business Systems Analyst

BELL BANK; Fargo (ND); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Employee stock ownership plan

401(k) contribution and profit-sharing

Job summary

Bell Bank in Fargo, ND seeks a Business Analysis Lead to bridge business units and the Information Technology Department. You will document requirements, coordinate resources, and support software projects, ensuring compliance and secure operation.

The role acts as a SME in assigned areas, guiding teams, identifying risks, and proposing technical and business solutions while advancing process improvements. Travel may be required.

Qualifications

• Bachelor’s Degree in computer science or business; or equivalent education and experience.
• 6-8 years of information technology, business analysis, and/or bank operations experience.
• Business process improvement and process modeling experience.
• Test planning and test case writing experience.
• Business, functional and technical requirements elicitation and documentation experience.
• Agile experience preferred.
• Experience in database concepts, business applications, business analysis principles and a general understanding of technology.
• Must be able to travel independently throughout the company and to remote locations as needed.

Responsibilities

• Serve as the liaison between the assigned business unit(s), technology teams and support teams.
• Provide business analysis services to IT and assigned business units.
• Direct large efforts and coordinate team efforts.
• Ability to work on a variety of projects and programs varying in size and complexity with a high degree of skill and proficiency.
• Proactively identify issues, risks, dependencies, and opportunities for improvement.
• Proactively provide solutions to new technical and business problems.
• Be receptive to and seek out guidance and mentoring from leadership and other senior team members.
• Proactively contribute to the productivity of the team and lead process improvements.
• Demonstrate strong working knowledge of IT procedures, tools, domains, and provide input for continuous improvement.
• Provide guidance and mentoring to junior team members.
• Complete all assigned department and corporate training.
• Leverage agile principals and techniques with proficiency for collaboration, prioritization, and user story documentation.
• Deliver high-quality customer service to internal customers.
• Effectively manage business unit expectations for IT solutions.
• Assist business units with assigned company-wide IT projects.
• Assist project teams with identifying requirements, dependencies, risks, and issues.
• Communicate effectively with business unit to identify needs and evaluate alternative business solutions.
• Create business requirements documents, uses cases, process diagrams, test cases, user stories, and user interface designs with a high degree of proficiency on complex assignments.
• Assist in the implementation of new products, including working with customers to define a solution and ensure the solution meets their needs.
• Become directly involved with projects that are introducing new products or procedures to assigned business unit(s) and provide recommendations to streamline processes.
• Prepare test plans, lead system testing activities, and serve as a tester on projects when needed.
• Ensure policies and procedures are maintained and followed on assigned projects and provide recommendations for improvement.
• Work closely with Internal Audit, Legal and Information Security to ensure Bell Bank is adhering to security and legal standards and are up to date with all compliance and regulatory requirements.
• Actively participate in department and team meetings, team building, and other company events.
• Develop training materials and procedures when needed. Ability to effectively lead in person and virtual training sessions for new solutions.

Skills

Verbal and written communication

Facilitation

Leadership

Time management

Education

Bachelor’s Degree in computer science or business

6-8 years IT, business analysis or bank operations

Agile experience

Job description

This position serves as a liaison between assigned business units and the Information Technology Department. This includes communicating internal business needs, documenting requirements for enterprise projects, coordinating technology resources, and researching and supporting the implementation of software related projects. This position serves as a subject matter expert in assigned areas and provides recommendations for technical and business solutions. This position follows IT process and procedures to ensure all software related applications run efficiently and securely. This position will be involved in ensuring Bell Bank meets and keeps current on the latest compliance regulations for assigned areas.Responsibilities

• Serve as the liaison between the assigned business unit(s), technology teams and support teams.
• Provide business analysis services to IT and assigned business units.
• Direct large efforts and coordinate team efforts.
• Ability to work on a variety of projects and programs varying in size and complexity with a high degree of skill and proficiency. Serves as a leader on larger efforts of work following departmental procedures.
• Demonstrate strong working knowledge of business lines, tools, and systems and how they fit together. Proactively identify issues, risks, dependencies, and opportunities for improvement.
• Proactively provide solutions to new technical and business problems.
• Able to quickly step into new areas, learn the business process, tools and systems and provide input on their technical solutions.
• Be receptive to and seek out guidance and mentoring from leadership and other senior team members.
• Proactively contribute to the productivity of the team and lead process improvements.
• Demonstrate strong working knowledge of IT procedures, tools, domains, and provide input for continuous improvement.
• Provide guidance and mentoring to junior team members.
• Complete all assigned department and corporate training.
• Leverage agile principals and techniques with proficiency for collaboration, prioritization, and user story documentation.
• Deliver high-quality customer service to internal customers.
• Effectively manage business unit expectations for IT solutions.
• Assist business units with assigned company-wide IT projects.
• Assist project teams with identifying requirements, dependencies, risks, and issues.
• Communicate effectively with business unit to identify needs and evaluate alternative business solutions.
• Create business requirements documents, uses cases, process diagrams, test cases, user stories, and user interface designs with a high degree of proficiency on complex assignments.
• Assist in the implementation of new products, including working with customers to define a solution and ensure the solution meets their needs.
• Become directly involved with projects that are introducing new products or procedures to assigned business unit(s) and provide recommendations to streamline processes.
• Prepare test plans, lead system testing activities, and serve as a tester on projects when needed.
• Ensure policies and procedures are maintained and followed on assigned projects and provide recommendations for improvement.
• Work closely with Internal Audit, Legal and Information Security to ensure Bell Bank is adhering to security and legal standards and are up to date with all compliance and regulatory requirements.
• Actively participate in department and team meetings, team building, and other company events.
• Develop training materials and procedures when needed. Ability to effectively lead in person and virtual training sessions for new solutions.

Bell Bank Culture, Policy and Accountability Standards

• Know and live Bell Bank’s values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Education, Experience, and Other Expectations

• Bachelor’s Degree in computer science or business; or equivalent education and experience.
• 6-8 years of information technology, business analysis, and/or bank operations experience.
• Business process improvement and process modeling experience.
• Test planning and test case writing experience.
• Business, functional and technical requirements elicitation and documentation experience.
• Agile experience preferred.
• Experience in database concepts, business applications, business analysis principles and a general understanding of technology.
• Must be able to travel independently throughout the company and to remote locations as needed.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Excellent meeting facilitation skills.
• Strong leadership skills, positive, self-starter with attention to detail. Willing to learn new things and share knowledge.
• Flexible, highly adaptable, open to feedback, and thrives on a new challenge.
• Excellent organization and time management skills with the ability to manage multiple priorities.
• Ability to see the bigger picture, connect the dots on how things work together, and help others understand impacts, risks, and opportunities.
• Excellent organizational, research, and problem-solving skills are required to evaluate situations, make recommendations, and take prompt, effective action.

Company Information

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Bell Bank was founded in 1966 and is headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $14 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune. If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• Paying it forward

Our Bottom Line:

Happy Employees! Happy Customers!

In addition to salary, Bell Bank offers a comprehensive benefits package including, healthcare, (medical, dental, vision) employee stock ownership program, and 401(k) contribution and profit-sharing plan. All benefits are subject to eligibility requirements.

Bell Bank

Equal Opportunity Employer