Administrative Assistant

Educational Data Systems, Inc.; Pennsylvania; On-site; USD 41,000 - 50,000; Full time

Job summary

Educational Data Systems, Inc. is seeking an administrative/office professional to assist in the PA CareerLink One-Stop operations. The role emphasizes front desk support, records management, scheduling, and vendor coordination in a fast-paced environment.

The ideal candidate has 7 years in customer service, strong communication, planning and organizational skills, and a Pennsylvania driver’s license. Proficiency in MS Word, Excel, PowerPoint, and Outlook is expected.

Qualifications

• 7 years of experience in a customer service environment.
• Administrative/office experience preferred.
• Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Valid Pennsylvania driver’s license

Responsibilities

• Back up coverage for the front desk receptionist.
• Establish, coordinate, and maintain Administrator’s paper files, electronic records, mail, and invoices.
• Prepare agendas and minutes for full staff, team manager, operator, and partner meetings.
• Proofread and edit documents as assigned; prepare documents and packages for mail.
• Coordinate deliveries to the PA CareerLink for the Operator contract; respond to customer requests.
• Generate security guard timesheet template for front desk monthly; manage related documents.
• Assist in room rentals, room reservations, and building recruitments.
• Assist with general building maintenance duties as needed.

Skills

Communication skills

Planning

Decision making

Organizational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Job Description: Salary: $45,000 Scope of Position: This position is responsible for the assistance in the administration and maintenance of the PA CareerLink One-Stop. This position requires a high degree of initiative and the ability to work independently to accomplish tasks related to critical workforce development systems and confidential customer matters. Attention to detail, the ability to consistently meet deadlines and strong organizational skills are required. Must demonstrate flexibility in response to unexpected changes in workload and exercise sound judgement and analytical skills to recommend solutions. Position requires a strong customer service ethic and an ability to maintain working relationships at all levels within and outside of the Operator contract.

Position Responsibilities: Back up coverage for the front desk receptionist Establish, coordinate, and maintain Administrator’s paper files, electronic records, mail, and invoices Prepare agendas and minutes for full staff, team manager, operator, and partner meetings Proofread and edit documents as assigned Prepare documents and packages for mail and drop off at post office Coordinate deliveries to the PA CareerLink for the Operator contract Coordinate with the Administrator to ensure integrity of data and respond to requests from the customers and EDSI Obtain quotes, as requested and directed by the Site Administrator. Upkeep inventory and requisition forms as needed. Assist in the coordination of room rentals, room reservations, and recruitments within the building Ensure all materials for the Community Outreach Committee and Health & Safety Committee are maintained and up to date Maintain and update lists, forms, and other Operator documents as needed Generate security guard timesheet template for front desk on a monthly basis. Maintain appropriate documents for security guard work area. Proactively identify and communicate potential issues and/or concerns related to building maintenance. Assist with general building maintenance duties as needed. Other opportunities as available.

Education and Experience Requirements: 7 years of experience working in a customer service environment Administrative/Office experience is preferred Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities Valid Pennsylvania driver’s license

Knowledge, Skills, and Abilities: Excellent oral and written communication skills Excellent planning skills, decision-making skills, and organizational skills Advanced knowledge of computer operation and PC skills Working knowledge of standard concepts, practices, and procedures in the field Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, etc. Ability to successfully complete all pre-employment screening procedures

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.