Administrative Assistant

WCA Technologies, Inc.; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

WCA Technologies, Inc. is seeking an Administrative Assistant in New York, NY to support daily office operations and clerical tasks. You will answer calls, prepare letters and reports, and assist with accounts reconciliation and purchase/sales orders.

The role requires strong proficiency in MS Office and Adobe Acrobat forms, with knowledge of ConnectWise Manage being a plus. You will coordinate with clients and vendors on shipments and maintain office inventory.

Qualifications

• Experience supporting an in-office environment with clerical tasks.
• Attention to detail and ability to manage multiple priorities.
• Strong communication and organizational skills.

Responsibilities

• Answer phone calls and assist visitors; manage front-desk duties.
• Prepare letters, presentations and reports.
• Assist with accounts/bills reconciliation and PO/SO creation.
• Coordinate with clients/vendors on shipments and deliveries.
• Monitor office supplies and equipment inventory for internal and client use.
• Run errands such as post office, bank and package drop-offs.
• Ensure office equipment is maintained and serviced.
• Keep the office area clean and tidy.

Skills

MS Office

Adobe Acrobat forms

CRM ConnectWise

Tools

ConnectWise Manage

Job description

The Administrative Assistant will be responsible for but not limited to:

• Facilitate the efficient functioning of an office through a range of administrative & clerical duties (such as answering phone calls, door, accept deliveries, etc…)
• Prepare letters, presentations and reports
• Assist with reconciliation of accounts/bills
• Assist with creation of Purchase Orders/Sales Orders
• Coordinate with clients/vendors on shipment tracking/deliveries
• Monitor and maintain office supplies/equipment inventory for internal & client use
• Perform work related errands as requested such as going to the post office, bank, picking up/dropping off packages
• Ensure office equipment is properly maintained and serviced
• Keep office area clean and tidy

Computer Skills:

• Strong proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Strong proficiency in creating Adobe Acrobat forms
• Knowledge and experience on ConnectWise Manage CRM a Plus

Key Competencies:

• Knowledge in computing/technology industry a plus
• Ability to prioritize multiple tasks in a fast-paced environment
• Self-motivated and ability to work independently and proactively
• Has excellent attention to detail and executes responsibilities with a sense of urgency and follow-through
• Strong customer service skills
• Excellent interpersonal, organizational, communication, problem solving skills
• Reliability
• Adaptability

“It is the policy of WCA Technologies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, WCA Technologies will provide reasonable accommodations for qualified individuals with disabilities.”