Administrative Assistant

High Point & SEMCOA; New Bedford (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long & short term disability

403b - Retirement

FSA & DCA

PFML

Employee Assistance Program

Bonuses & Referral

Education days to use towards CEU's

Free meals at select programs

Job summary

High Point & Affiliated Organizations is seeking an Administrative Assistant to support the CBRS program in New Bedford, MA. The role requires a high school diploma, solid communication, multi-tasking, and professional presentation to greet visitors and manage a busy front desk.

You will provide clerical support, prepare meeting notes, assist with SharePoint reports, and help ensure confidentiality and trauma-informed care across programs.

Qualifications

• Minimum of a high school diploma or equivalent (GED).
• Strong written and verbal communication skills.
• Ability to organize ideas clearly and manage multiple tasks.

Responsibilities

• Greet and sign in all visitors and guests.
• Provide clerical support to staff and Program Management.
• Record, edit and distribute meeting minutes as requested by the Program Director.
• Attend supervision and required staff meetings and trainings.
• Develop good working relationships and support a team approach.
• Participate in Continuous Quality Improvement data collection requirements.
• Maintain universal/standard precautions and confidentiality.

Skills

Excellent communication

Multitasking

Organizational skills

Telephone etiquette

Computer skills

Teamwork

Trauma-informed care

Confidentiality

Policy adherence

CPR/First Aid (certified)

Driver's license

Attention to detail

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

SharePoint

Job description

Administrative Assistant

Program & Location: Community Based Recovery Support (CBRS) - New Bedford, MA
Education: High School Diploma or Equivalent
Pay Range: $21-26/hr depending on experience & education
Status: Full Time, 40 hours

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provideadditional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities' benefit from extra support.

Administrative Assistant Requirements

• Must always present as courteous and professional
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
• Excellent telephone etiquette and ability to manage a busy phone system;
• Ability to organize and prioritize a demanding workload while adhering to project timelines
• Knowledge of basic computer skills and software programs
• Must have the ability to work with others in a cooperative and collaborative manner
• Ability to understand and implement Trauma Informed Care
• Maintains appropriate boundaries and adheres to code of ethics
• Comply with federal and state regulations concerning confidentiality
• Understand and adhere to all applicable policies and procedures of HPAO
• Complete TB screening requirements
• Completion of the HPAO approved de-escalation program
• CPR / First Aid Certification
• Valid Driver’s License (requirement may be waived)

Administrative Assistant Duties & Responsibilities

• Greet and sign in all visitors and guests.
• Complete and upload SharePoint reports as assigned.
• Provide clerical support to staff and Program Management.
• Record, edit and distribute meeting minutes as requested by the Program Director
• Attend supervision, required staff meetings, facility meetings, trainings and all other meetings as required
• Develop good working relationships with other staff members to reinforce a team approach
• Participate in annual Continuous Quality Improvement and comply with Quality Assessment Report data collection requirements
• Always utilize universal/standard precautions
• Perform other duties as assigned by the Program Director and COO

Community Based Services Specific Duties and Responsibilities

• Order monthly supplies/office equipment, when necessary, complete monthly inventory and replenish stock as needed
• An understanding of SUD and the relationship between substance use and mental health issues.
• Assist in preparing and submitting grant applications.

Administrative Assistant Qualifications

• Minimum of a high school diploma or equivalent, preferred (GED).
• Knowledge of Microsoft Word, Excel, Adobe Acrobat and Power Point programs.
• Excellent oral and written communication skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)