Human Resources Coordinator

High Point & SEMCOA; Hyannis (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long & Short-Term disability

403b Retirement

Employee Assistance Program

Bonuses & Referral

CEU Education days

Free meals at select programs

Career development opportunities

Unmatched Leave Time

Job summary

High Point & Affiliated Organizations in Hyannis, MA, is seeking a Human Resources Coordinator to support administration and HR operations. This in-person, full-time role includes onboarding, benefits tasks, and recruitment support.

The position emphasizes confidentiality, strong communication, and proficiency in MS Office, with daily responsibilities across program sites and HR initiatives.

Qualifications

• Bachelor's degree preferred.
• Experience in Human Resources.
• Proficient with Microsoft Office.
• Excellent written and verbal communication.

Responsibilities

• Respond, process and close assigned tickets.
• Conduct weekly New Hire Orientation.
• Employee New Hire Tasks: (ProTraining Enrollment/MedTrainer Enrollment/EHR Credentials).
• License/Degree Verifications (New/current Employees- update EHR, Maintain Agency Roster).
• Respond to calls, emails and tickets promptly.
• Coordinate/Host/Attend Internal or External Job Fairs through Handshake & Local Colleges.
• Virtual Job Fairs (create, train managers, advertise).
• Recruitment research and special projects.
• Candidate searches through job boards.
• Assist HR Director with internal investigations (HR Hotline Initial response, camera footage).
• Complete quarterly Quality Assessments for each program (Tally).
• Regulatory File Audits and Preparation.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Confidentiality

Interpersonal skills

Database management

Record keeping

Problem solving

Analytical skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Human Resources Coordinator

Program & Location: Administration - Hyannis, MA Campus
Education: Bachelor's degree preferred, further education in the field of Human Resources is helpful
Pay Range: $60,000 - $70,000 (Education & experience dependent)
Status: Full Time, 40hrs/week, In Person
Shift: 8:00am-4:30pm, Monday-Friday

About Us:

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

HR Coordinator Duties and Responsibilities

• Respond, process and close assigned tickets;
• Conduct weekly New Hire Orientation;
• Employee New Hire Tasks: (ProTraining Enrollment/MedTrainer Enrollment/EHR Credentials);
• License/Degree Verifications (New/current Employees- update EHR, Maintain Agency Roster);
• Respond to all calls, emails and tickets in a timely manner;
• Monthly Newsletter Education Article;
• MedTrainer/ProTrainings Management and reporting;
• Evaluation Reports and Tracking;
• Monthly visits to their Programs as part of the Quality Initiate;
• Attend Monthly Managers Meeting for all agency programs;
• Schedule appointments with staff requesting HR assistance/exit interviews;
• Assist with Workers Compensation;
• Coordinate/Host/Attend Internal or External Job Fairs through Handshake & Local Colleges;
• Virtual Job Fairs (create, train managers, advertise);
• Recruitment Research and special Projects;
• Candidate Searches through Job Boards;
• Assist HR Director with internal investigations (HR Hotline Initial response, camera footage);
• Facebook/Radio Advertising/Carousel Ads/Indeed Homepage;
• Complete quarterly Quality Assessments for each program (Tally);
• Regulatory File Audits and Preparation;
• Will assist in administrative responsibilities focused on office progress and improving office operations and procedures;
• Other duties as assigned.

HR Coordinator Skills and Knowledge

• Excellent computer skills, including Word and Excel in a Microsoft Windows environment;
• Effective oral and written communication skills;
• General knowledge of various employment laws and practices;
• Experience in administration of benefits and other HR programs;
• Excellent interpersonal skills;
• Skills in database management and record keeping;
• Able to exhibit a high level of confidentiality;
• Excellent organizational skills;
• Must be able to identify and resolve problems in a timely manner;
• Must be able to gather and analyze information skillfully.

HR Coordinator Qualifications

• Proficient with Microsoft Office
• Experience in Human Resources
• Excellent Computer Skills
• Bachelor's Degree, preferred

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short-term disability
• Discounted auto/home and renters' insurance
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Furthering education & career development opportunities
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)