Administrative Assistant

Hennepin Healthcare; Minneapolis (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

Hennepin Healthcare seeks an experienced administrative support professional to assist a dynamic PM&I department. This in-person role supports leadership with calendar management, meeting coordination, document preparation and cross‑department communication.

You will contribute to departmental goals, handle travel and scheduling, greet visitors, and help onboard new staff. Strong communication and confidentiality are essential in a fast-paced healthcare environment.

Qualifications

• High school graduate or equivalent.
• 4–6 years of relevant administrative experience.
• Or an approved equivalent combination of education and experience.
• Associates Degree preferred.
• Experience in a healthcare setting is a plus.

Responsibilities

• Provide administrative support to department and leadership, including meetings, transcribing and document development.
• Support planning and execution of department goals and strategies.
• Manage calendars, communications, travel and meeting arrangements for leadership in a timely manner.
• Greet visitors and handle general support calls; direct as appropriate and resolve issues with limited guidance.
• Assist in onboarding of new employees, including IT requests and maintaining records and org charts.
• Produce presentations, proposals, reports, letters and related materials as needed; track and maintain department data and information.

Skills

Independent work

Adaptability

Professional communication

Interpersonal skills

Time management

Discretion/confidentiality

Education

High school diploma

Associate degree (preferred)

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

JOB DETAILS

Department: PM&I - Performance Measure and Improvement

FTE: 1.0 (80 hours per pay period)

Workdays: Monday - Friday

Shift(s): Days

Shift Length: 8 hours

Location: In-Person

Purpose of this position: Under general supervision, provides administrative support to a department and leadership staff. Performs work involving technical or complex administrative tasks requiring excellent communication skills, considerable independent judgment and the ability to be flexible in a fast-paced environment. Represents the department and the organization to internal and external customers.

RESPONSIBILITIES

• Provides administrative support to a department and leadership, including arranging meetings, transcribing and developing documents
• Provides staff and leadership support in planning and executing department goals and strategies
• Acts on behalf of the leadership team to manage calendars, communications, travel, and meeting arrangements in a timely manner
• Greets visitors to the department and answers general support calls from internal contacts and vendors. Directs visitors/calls as appropriate. Resolves issues with little guidance
• May assist in the on-boarding of new employees to the department, including submitting IT requests and maintaining accurate employee records for the department. Maintains accurate versions of department organizational chart
• Works closely with team members to produce presentations, proposals, reports, letters, and other materials as needed. Tracks, inputs, and maintains department data and information as instructed
• Submits requests and maintains appropriate levels of office supplies and necessary department equipment, materials, and tools
• Provides project support as needed
• Provides customer service to hospital personnel in a timely, professional manner
• Serves on administrative and/or cross departmental teams and task forces as assigned
• Performs other duties as assigned

QUALIFICATIONS

Minimum Qualifications

• High school graduate
• 4-6 years of relevant administrative experience
• OR
• An approved equivalent combination of education and experience

Preferred Qualifications

• Associates Degree
• Experience in a healthcare setting

Knowledge/ Skills/ Abilities:

• Ability to work independently with limited guidance
• Ability to adapt to change and changing priorities
• Ability to communicate in a professional, clear, succinct, and tactful manner, both verbally and in writing
• Experience in computer applications, e.g. Microsoft Word, Excel, Outlook, and PowerPoint
• High level of interpersonal skills and the ability to communicate with people at all levels of the organization
• Ability to manage a workload involving multiple activities and tight deadlines
• Confident ability to exercise independent judgment and maintain confidentiality of materials and information