Administrative Assistant

Superior Energy Services

Midland (TX)

On-site

USD 40,000 - 60,000

Full time

3 days ago
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Benefits offered by this job

Medical, Dental, and Vision
401(k) Matching Plan
Personal Time Off
Short-term Disability
Long-term Disability
Employee Assistance Program (EAP)
Basic Life Insurance

Job summary

Superior Energy Services seeks a detail-oriented administrative professional to support the Business Development team in Midland, Texas. You will coordinate quotes, manage approval workflows, and monitor aging tickets while working with customers, operators, and internal stakeholders.

Responsibilities include preparing reports, supporting billing efficiency, and assisting multiple regional business units with travel, meetings, and events.

Qualifications

  • Clear written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines with minimal supervision.
  • Strong customer service orientation and professional demeanor.
  • High attention to detail and accuracy.

Responsibilities

  • Prepare quotes for the BD team when requested.
  • Manage and monitor approval workflows within OpenTicket.
  • Track outstanding approvals and follow up with customers, operators, and internal stakeholders.
  • Identify and escalate aging approvals or billing delays to management.
  • Generate reports and provide updates on approval backlogs, aging tickets, and workflow performance.
  • Support continuous improvement initiatives to reduce approval cycle times and improve billing efficiency.
  • Serve as the primary administrative support to multiple business units in the Permian region.
  • Coordinate office communications, scheduling, meetings, and visitor management.
  • Maintain office supplies, equipment, and organization.
  • Assist with preparing presentations, reports, spreadsheets, and business documents.
  • Support event planning and regional business development activities.
  • Manage incoming calls, emails, and inquiries, directing to appropriate personnel.
  • Assist with travel arrangements, expense reporting, and other administrative tasks.
  • Maintain confidential business and employee information within the Geo-Market.

Skills

Excellent communication
Multitasking
Customer service
Detail oriented
Deadline oriented
Problem solving

Tools

Microsoft Office
Outlook
Excel
PowerPoint
Teams

Job description

This position serves as a key support role within the Business Development organization, providing administrative coordination and operational support for business activities in the Midland, Texas region.

Essential Duties Include
  • Prepare quotes for the BD team when requested.
  • Manage and monitor approval workflows within the OpenTicket platform.
  • Track outstanding approvals and proactively follow up with customers, operators, and internal stakeholders to obtain timely ticket approvals.
  • Identify and escalation aging approvals or billing delays to appropriate management personnel.
  • Generate reports and provide updates regarding approval backlogs, aging tickets, and workflow performance metrics.
  • Support continuous improvement initiatives aimed at reducing approval cycle times and improving billing efficiency.
  • Serve as the primary administrative contact and provide administrative support to multiple business units operating within the Permian region.
  • Coordinate office communications, scheduling, meetings, and visitor management.
  • Maintain office supplies, equipment, and general office organization.
  • Assist with preparing presentations, reports, spreadsheets, correspondence, and business documents.
  • Support event planning, customer meetings, employee gatherings, and regional business development activities.
  • Manage incoming calls, emails, and inquiries, directing communications to appropriate personnel.
  • Assist with travel arrangements, expense reporting, and other administrative functions as needed.
  • Maintain confidential business and employee info within the Geo-Market.
Technical Skills Required
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines with minimal supervision.
  • Strong customer service orientation and professional demeanor.
  • High attention to detail and accuracy.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Ability to analyze workflow data and identify opportunities for process improvement.
  • Ability to build productive relationships with customers, operators, and internal stakeholders.
  • Strong problem-solving and follow-up skills.
Outstanding Benefits
  • Medical, Dental, and Vision
  • Matching 401(k) Plan
  • Personal Time Off (PTO)
  • 100% Company paid Short-term Disability, Long-term Disability, Employee Assistance Plan (EAP), and Basic Life Insurance.

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